Jordan Stevens
Fayetteville
Summary
Dedicated professional with strong customer service skills and a focus on data accuracy. Proven ability to manage inventory and resolve issues efficiently, contributing to seamless operations.
Overview
9
9
years of professional experience
Work History
Flex Associate
Amazon
Fayetteville
09.2025 - 02.2026
- Operated material handling equipment to move inventory efficiently.
- Collaborated with team members to meet daily production goals.
- Tracked down missing orders using vendor contact information.
- Unloaded delivery trucks and stocked new products onto store shelves.
Crew
Wingstop
Fayetteville
05.2020 - 02.2024
- Processed customer transactions accurately and efficiently at a busy retail environment.
- Resolved customer complaints in an efficient manner while maintaining excellent customer service standards.
- Performed opening duties such as counting money in register drawers and reconciling receipts with sales totals.
Data Specialist
SYKES
Fayetteville
12.2022 - 12.2023
- Entered data into company databases accurately and efficiently.
- Assisted in training new staff on data entry procedures.
- Assisted customers with inquiries and resolved product issues efficiently.
- Provided exceptional customer service to ensure customer satisfaction.
Sales Associate
Sealed fragrances
Fayetteville
10.2019 - 07.2022
- Assisted customers with inquiries and provided product information and recommendations.
- Handled returns and exchanges following store policies to maintain customer satisfaction.
- Monitored inventory levels at the register, alerting management to low stock items.
Crew Member
Wendys
Hope Mills
02.2017 - 10.2019
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with team members to ensure timely order fulfillment.
- Managed inventory levels by restocking supplies during shifts.
- Handled cash transactions with accuracy and efficiency to support smooth checkout process.
- Maintained cleanliness and organization of workstations and dining areas to enhance customer experience.
- Operated kitchen equipment to prepare food items, ensuring adherence to quality standards.
Education
High School Diploma -
Alger B Wilkins
Fayetteville, NC06-2018
Skills
- Order processing
- Inventory management
- Inventory tracking
- Order fulfillment
- Supply restocking
- Material handling
- Order tracking
- Customer relations
- Complaint resolution
- Effective communication
- Team collaboration
- Onboarding support
- Workplace safety
- Attention to detail
- Time management
- Problem solving
- Supply restocking
Timeline
Flex Associate
Amazon
09.2025 - 02.2026
Data Specialist
SYKES
12.2022 - 12.2023
Crew
Wingstop
05.2020 - 02.2024
Sales Associate
Sealed fragrances
10.2019 - 07.2022
Crew Member
Wendys
02.2017 - 10.2019
High School Diploma -
Alger B Wilkins