Brayan Galindo

• Trained new team members on company policies, menu items, and customer service expectations to ensure consistent quality across the team.
• Ensuring smooth communication between front-of-house and back-of-house teams, optimizing productivity levels during peak service hours.
• Enhanced customer satisfaction by efficiently managing orders and addressing concerns in a timely manner.
• Promoted a positive work culture by encouraging open communication among team members and recognizing accomplishments regularly.

Knowing how to handle a tough situation. Either being a short staff or a 100 plus car rush. never letting myself defocus or stress from the goal in front of me.