Brashae Robinson
Fayetteville,NC
Summary
Responsible and proficient in money handling, restocking merchandise and helping customers. Great listening skills, with attentive and detail-oriented nature. Punctual and honest with solid background in workplace environments. Friendly and reliable with unmatched customer service and focus. Quick and accurate multi-tasking aptitude. Committed and hardworking.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Circle K
08.2024 - 12.2024
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Stocked, tagged and displayed merchandise as required.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Front End Associate
Walmart
09.2022 - 03.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Personal Care Assistant
A Lot Of Love Home Care
10.2021 - 12.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
Mail Processing Clerk
USPS
09.2019 - 01.2020
- Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
- Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
- Processed and organized incoming mail for distribution to appropriate departments.
Security Guard
Allied Universal Security Services
06.2019 - 08.2019
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
Wig Department Manager
Super Beauty World
08.2018 - 11.2018
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
- Communicated with managers of other departments to maintain transparency
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends
Overnight Stocker
Walmart
06.2016 - 09.2016
- Used dollies and pallet jacks to unload and organize merchandise
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage
- Removed all boxes and related trash from sales floor and processed through compactors
- Inspected floor displays, noted missing items, and immediately replenished merchandise
Education
Cosmetology -
Paul Mitchell The School
Fayetteville, NC01.2012
High School Diploma -
Douglas Byrd High School
Fayetteville, NC05.2010
Skills
- Cash register operation
- Stocking and replenishing
- Team contribution
- Service upselling
- Product sales
- Customer service
- Computer proficiency
- Time management
- Cash Handling
Timeline
Customer Service Representative
Circle K
08.2024 - 12.2024
Front End Associate
Walmart
09.2022 - 03.2024
Personal Care Assistant
A Lot Of Love Home Care
10.2021 - 12.2021
Mail Processing Clerk
USPS
09.2019 - 01.2020
Security Guard
Allied Universal Security Services
06.2019 - 08.2019
Wig Department Manager
Super Beauty World
08.2018 - 11.2018
Overnight Stocker
Walmart
06.2016 - 09.2016
Cosmetology -
Paul Mitchell The School
High School Diploma -
Douglas Byrd High School
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