Brandy Laws
Valdese
Summary
Compassionate Peer Support Specialist with relevant experience, over a decade, in providing emotional, psychological, and practical assistance to individuals facing various challenges. Strengths include strong empathetic communication skills, ability to inspire trust and motivate others towards positive change. Demonstrated impact in previous roles through successful implementation of peer-led initiatives and programs that fostered community engagement and individual empowerment. With the goal and aspiration to pursue my role as a CADC in the future, I hope my experiences and time served will help on the clinical side.
Overview
10
10
years of professional experience
Work History
TMS- Peer Support Specialist
A Caring Alternative
Morganton
10.2023 - Current
- Completed day-to-day duties accurately and efficiently to maintain housing.
- Prioritized and organized tasks to efficiently accomplish peers goals.
- Identified needs of peers promptly and efficiently.
- Approached peers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Achieved cost-savings by developing functional solutions to problems.
- Coordinated tenant move-ins and move-outs to ensure smooth transitions.
- Managed lease agreements and maintained accurate tenant records.
- Facilitated communication between tenants and property management staff.
- Organized property inspections to identify maintenance needs and compliance issues.
- Developed community engagement activities to foster peers relationships and satisfaction.
- Prepared and submitted monthly visit logs.
Peer Support Specialist Trainer
Vaya Health
Asheville
05.2022 - 10.2023
- Developed training materials and resources to enhance employee performance.
- Assisted in onboarding processes for new hires in peer support field.
- Evaluated training effectiveness through feedback and assessments.
- Implemented best practices for training delivery and content development.
- Developed and delivered training programs for new peer support staff.
- Instructed upcoming peer support specialist on correct procedures for operations.
- Stayed up to date on requirements of the States guidelines to optimize training.
- Adapted training approaches to accommodate individual learning needs.
- Created and offered additional materials to enhance training.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Suggested and offered specific training programs to help peers maintain or improve job skills.
In-Reach Specialist Supervisor
Vaya Health
Asheville
01.2020 - 05.2022
- Collaborated with cross-functional teams to enhance workflow efficiency and communication.
- Developed training materials for new hires to facilitate onboarding processes.
- Assisted in the implementation of new software systems for better data management.
- Coordinated team meetings to discuss project updates and align objectives.
- Managed documentation and record-keeping for compliance requirements effectively.
- Participated in ongoing training and compliance activities.
- Assisted in developing strategies to increase customer satisfaction levels.
- Researched and analyzed customer feedback to identify areas of improvement.
- Reviewed documents for accuracy prior to submission or publication.
- Maintained positive working relationship with fellow staff and management.
In-Reach Specialist
Vaya Health
Asheville
08.2017 - 12.2019
- Collaborated with healthcare providers to coordinate comprehensive care plans.
- Conducted outreach activities to engage community members in support programs.
- Maintained accurate records of client interactions and services provided.
- Advocated for clients' rights and access to resources within the community.
- Educated clients on available community resources that could enhance their quality of life.
- Participated in weekly team meetings to discuss cases and develop treatment plans.
Individual Peer Support Specialist
RHA
Marion
02.2017 - 08.2017
- Facilitated group discussions to encourage peer interaction and shared experiences.
- Consulted on outside cases using personal expertise in diagnoses.
- Incorporated different treatment methodologies and evidence-based practices to meet clients' specific needs.
- Collaborated to set goals and outline steps to achieve objectives.
- Completed detailed documentation of sessions, patient notes and recommendations.
Individual Peer Support Specialist
A Caring Alternative
Morganton
05.2015 - 02.2017
- Provided emotional support to clients through active listening and empathy.
- Documented client progress and interactions in case management system.
- Collaborated with healthcare team to create individualized care plans.
- Educated clients about available resources and community services.
- Attended training sessions to enhance skills in peer support techniques.
Education
Project AWE - Prep Program For CADC
Western Carolina University
Cullowhee, NC06-2025
High School Diploma -
East Burke High School
Icard, NC05-2002
Skills
- Effective communication
- Community outreach
- Active listening
- Team collaboration
- Record keeping
- Boundary setting
- Transportation coordination
- Problem solving
- Appointment scheduling
- Wellness recovery planning
- Self-care management
- Motivational interviewing
- Stress reduction techniques
- Leadership
- Teamwork
- Organizational skills
- Multitasking
Timeline
TMS- Peer Support Specialist
A Caring Alternative
10.2023 - Current
Peer Support Specialist Trainer
Vaya Health
05.2022 - 10.2023
In-Reach Specialist Supervisor
Vaya Health
01.2020 - 05.2022
In-Reach Specialist
Vaya Health
08.2017 - 12.2019
Individual Peer Support Specialist
RHA
02.2017 - 08.2017
Individual Peer Support Specialist
A Caring Alternative
05.2015 - 02.2017
Project AWE - Prep Program For CADC
Western Carolina University
High School Diploma -
East Burke High School