Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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BRANDY HOOPER
Verified
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BRANDY HOOPER

BURLINGTON

Work Preference

Job Search Status

Not actively looking

Desired Job Title

Assistant DirectorAdministrative AssistantAdministrative CoordinatorAdministrative ManagerHR Administrator

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: BURLINGTON, NC
Open to relocation: No

Minimum Desired Compensation

50000/yr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsWork from home optionPaid time offPaid sick leave401k match4-day work week

Summary

Results-driven Administrative Professional with extensive experience in municipal government and program administration. Expertise in business communication, event planning, and customer relations enhances operational support and stakeholder engagement. Pursuing a Bachelor of Interdisciplinary Studies with a focus on Office Administration, aiming to transition into administrative management and human resources.

Overview

1
1
Certification
24
24
years of professional experience

Work History

Assistant Director

City of Burlington Recreation & Parks
Burlington
08.2022 - Current
  • Administered daily operations of municipal senior center serving Alamance County older adults.
  • Supervised part-time staff and volunteers, ensuring effective operational support.
  • Developed and managed work schedules for part-time reception staff.
  • Coordinated Medicare counseling appointments between certified counselors and senior residents.
  • Produced bi-monthly newsletter, overseeing content, communications, and publication schedules.
  • Coordinated educational programs, special events, and community outreach initiatives.
  • Collaborated with organizations and government agencies to connect seniors with essential resources.
  • Prepared reports, correspondence, spreadsheets, promotional materials, and other administrative documentation.

Resident Assistant (Memory Care)

Brookdale Senior Living
Burlington
06.2022 - 08.2022
  • Monitored resident well-being and reported concerns to healthcare staff promptly.
  • Assisted residents with daily living activities while ensuring confidentiality and professionalism.
  • Supervised medication administration and personal hygiene to uphold care standards.
  • Maintained accurate documentation and communicated effectively with families and staff members.
  • Completed routine rounds to assess residents' care needs and address issues.
  • Maintained a clean, safe environment for all residents through diligent housekeeping practices.
  • Aided residents with ambulation, ensuring proper use of walkers, canes, and wheelchairs.
  • Made beds daily and performed light housekeeping in resident apartments and common areas.

Restaurant Hostess

Red Robin
Burlington
08.2021 - 06.2022
  • Greeted guests warmly to foster a welcoming atmosphere.
  • Managed reservation system for efficient seating organization and reduced wait times.
  • Assisted servers by coordinating guest flow during peak shifts.
  • Provided accurate menu information and addressed guest inquiries with enthusiasm.
  • Monitored dining area to uphold cleanliness and ensure patron comfort.
  • Collaborated with team members to maintain high service standards throughout restaurant.
  • Trained new hosts on customer service expectations and restaurant layout.
  • Answered phone inquiries to schedule reservations, confirm details, and manage takeout orders.

Sales Associate

Armstrong McCall
Killeen
04.2005 - 05.2009
  • Processed sales transactions and maintained accurate inventory records.
  • Provided exemplary customer service and administrative support.
  • Assisted customers in selecting beauty and salon products tailored to needs.
  • Organized product displays for optimal presentation and maintained inventory levels.
  • Collaborated with team members to achieve sales goals and uphold store standards.
  • Performed cashier duties, including accepting payments and issuing receipts.
  • Answered incoming calls to inform customers about products and services.
  • Restocked shelves as necessary to ensure adequate inventory availability.

Assistant Manager

Peebles Department Stores
Marion
04.2002 - 12.2004
  • Supervised employees, delegating daily responsibilities to enhance store operations and improve team effectiveness.
  • Trained new employees on customer service protocols and store policies for consistent performance.
  • Resolved customer complaints effectively, ensuring positive shopping experiences.
  • Oversaw cash handling procedures, maintaining accuracy in financial transactions.
  • Assisted in inventory management and conducted financial reconciliation for accurate reporting.
  • Implemented visual merchandising standards to enhance store aesthetics and product visibility.
  • Developed promotional displays, increasing customer engagement and contributing to sales growth.
  • Coordinated with departments to streamline operational flow, ensuring efficient collaboration and service delivery.

Education

Bachelor of Interdisciplinary Studies - Concentration in Office Administration

University of North Carolina At Pembroke
Pembroke, NC
12-2027

Associate of Science - Public Health

American Public University System
Charles Town
04.2021

Skills

  • Administrative management
  • Staff scheduling and coordination
  • Program administration
  • Business communication
  • Community engagement
  • Event planning and coordination
  • Volunteer management
  • Customer service
  • Records Management
  • Report Preparation design
  • Records management
  • Report preparation
  • Public speaking
  • Problem solving
  • Organizational leadership
  • Time management
  • Meeting facilitation
  • Task delegation

Certification

  • CPR Certification
  • First Aid Certification

Languages

English
Native/ Bilingual

Timeline

Assistant Director

City of Burlington Recreation & Parks
08.2022 - Current

Resident Assistant (Memory Care)

Brookdale Senior Living
06.2022 - 08.2022

Restaurant Hostess

Red Robin
08.2021 - 06.2022

Sales Associate

Armstrong McCall
04.2005 - 05.2009

Assistant Manager

Peebles Department Stores
04.2002 - 12.2004

Bachelor of Interdisciplinary Studies - Concentration in Office Administration

University of North Carolina At Pembroke

Associate of Science - Public Health

American Public University System

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