Brandy Chastain
Bessemer City
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
24
24
years of professional experience
Work History
Leasing Agent
Southwood Realty
03.2024 - Current
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Distributed and followed up on tenant renewal notices.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
- Conducted property tours to highlight features of properties.
Receptionist
Gaston County Schools
01.2019 - 03.2024
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Greeted customers, answered general questions and directed to appropriate locations.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Monitored security cameras in the lobby area to ensure safety of employees and guests.
Cafe Assistant
Gaston County Schools
01.2018 - 01.2019
- Followed health and safety regulations when handling food items or operating machinery.
- Assisted in keeping track of inventory levels for all food items used in the cafe kitchen.
- Operated industrial dishwasher to wash glassware and utensils.
Patient Service Specialist
Gaston Womens Health Care
04.2009 - 12.2013
- Greeted patients upon arrival and verified patient information.
- Provided assistance with completing paperwork, such as insurance forms and medical history.
- Answered incoming calls and responded to inquiries in a timely manner.
Hairstylist
Self Employed Services
08.2001 - 02.2013
- Greeted customers, answered phones and booked appointments.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
Education
Cosmetology License - Cosmetology
Carolina Academy of Cosmetic Arts And Science
06-2000
Associates Degree in Business
Gaston College
Dallas, NCHigh School Diploma -
Bessemer City High School
Bessemer City, NC06-1999
Skills
- Data Entry
- File Management
- Clerical Support
- Bookkeeping
- Scheduling
- Greeting and Seating Clients
- Time Management
- Service-Oriented Mindset
- Transcription and Dictation
- Professional Demeanor
- Multi-Line Telephone Systems
- Multitasking and Prioritization
- Positive and Professional
- Professional and Polished Presentation
- Mail Distribution
- Verbal and Written Communication
- Mail Handling
- Office Administration
- Organization Skills
Education and Training
true,other
Timeline
Leasing Agent
Southwood Realty
03.2024 - Current
Receptionist
Gaston County Schools
01.2019 - 03.2024
Cafe Assistant
Gaston County Schools
01.2018 - 01.2019
Patient Service Specialist
Gaston Womens Health Care
04.2009 - 12.2013
Hairstylist
Self Employed Services
08.2001 - 02.2013
Associates Degree in Business
Gaston College
High School Diploma -
Bessemer City High School
Cosmetology License - Cosmetology
Carolina Academy of Cosmetic Arts And Science
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