BRANDY CHAMPION
KINGS MOUNTAIN
Summary
Experienced with managing deli operations, ensuring efficient workflow, and maintaining compliance with health regulations. Utilizes team leadership and strategic planning to enhance department performance. Track record of improving customer satisfaction and driving sales growth.
Knowledgeable, solid background in managing deli departments. Proven track record in leading teams, optimizing product displays, and maintaining high standards of food safety. Demonstrated ability to enhance customer satisfaction and streamline operational processes. Inventory management to keep waste under control, counting all products in the deli once a month for inventory.
Overview
25
25
years of professional experience
Work History
Deli Department Manager
Food Lion
Kings Mountain, NC
07.2025 - Current
- Managed daily deli operations ensuring compliance with food safety regulations.
- Trained team members on proper slicing techniques and product handling procedures.
- Assisted in inventory management, minimizing waste through effective stock rotation.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
- Implemented merchandising strategies to increase visibility of deli offerings.
- Maintained cleanliness and organization of deli display cases and preparation areas.
- Supported scheduling and staffing to ensure optimal department coverage during peak hours.
- Monitored food quality closely throughout preparation stages from receiving shipments to production to presentation at the counter or display case.
- Managed staff performance through regular evaluations, providing constructive feedback and coaching opportunities.
- Cultivated a positive work atmosphere prioritizing employee morale which resulted in low turnover rates high levels of satisfaction among team members.
Restaurant Manager
Creekside Clock Seafood and Steak House
Shelby, NC
08.2023 - 06.2025
- Managed daily restaurant operations to ensure smooth service and guest satisfaction.
- Trained and mentored staff to enhance performance and improve service quality.
- Implemented inventory control measures to optimize stock levels and reduce waste.
- Developed and enforced health and safety protocols to maintain compliance and protect guests.
- Coordinated scheduling to ensure adequate staffing during peak hours, enhancing efficiency.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Hairstylist
Just Me!
Shelby, NC
01.2001 - 10.2022
- Designed and executed personalized hairstyles based on client consultations and preferences.
- Developed strong client relationships, resulting in increased loyalty and repeat business.
- Implemented new styling trends, enhancing service offerings and client satisfaction.
- Maintained cleanliness and organization of workstations to ensure a safe environment for clients and staff.
- Streamlined appointment scheduling processes, optimizing workflow and reducing wait times for clients.
Education
Kings Mountain High School
Kings Mountain, NC05-2001
High School Diploma -
Kings Mountain High School
Kings Mountain, NC05-2001
Skills
- Sanitation standards
- Food safety compliance
- Task delegation
- Merchandising strategies
- Scheduling and rostering
- Waste reduction
- Ordering and receiving
- Customer service
- Employee supervision
- Staff training
- Inventory management
- Scheduling coordination
- Product rotation
- Cost controls
- Team direction
- Ordering supplies
- Promotional planning
- Merchandise replenishment
- Display upkeep
Timeline
Deli Department Manager
Food Lion
07.2025 - Current
Restaurant Manager
Creekside Clock Seafood and Steak House
08.2023 - 06.2025
Hairstylist
Just Me!
01.2001 - 10.2022
Kings Mountain High School
High School Diploma -
Kings Mountain High School