Brandy Carter
Warrenton,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Senior Business Development Manager/Appt Coord.
Charles Boyd Chevrolet Of Henderson Nc
08.2015 - Current
- Greet Customers
- Schedule Appointments
- Inbound/Outbound Phone Calls
- Manage Customer Transportation Rentals
- Manage Social Media
- Built relationships with customers and community to establish long-term business growth.
Business Development Manager
Charles Boyd Chevrolet Of Henderson Nc
08.2015 - Current
- Manage Appointments
- Oversee Business Development Team
- Set Goals for team
- Manage Productivity
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Reached out to potential customers via telephone, email, and in-person inquiries.
Cosmetologist
Hair Xpressions Salon
06.2010 - 12.2010
- Cosmetologist~Cuts,Color
- Reception Duties~greeting the public, answering the phone, scheduling appointments
- Demonstrated high level of customer service to increase retention and satisfaction.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
Cosmetologist
JCPenney Salon
06.2003 - 12.2004
- Cosmetologist~Cuts, Color
- Receptionist Duties~greeted customers, answered phone, scheduled appointments, accepted payments
- Stock Retail Shelves
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
Education
Licensed Cosmetologist - Cosmetology
Mitchell's Hairstyling Academy
Cary, NC06-2003
Skills
- Territory management
- Customer engagement
- Training and mentoring
- Decision-making
- Customer service
- Team leadership
- Strategic business planning
- Business development and planning
Timeline
Senior Business Development Manager/Appt Coord.
Charles Boyd Chevrolet Of Henderson Nc
08.2015 - Current
Business Development Manager
Charles Boyd Chevrolet Of Henderson Nc
08.2015 - Current
Cosmetologist
Hair Xpressions Salon
06.2010 - 12.2010
Cosmetologist
JCPenney Salon
06.2003 - 12.2004
Licensed Cosmetologist - Cosmetology
Mitchell's Hairstyling Academy
Similar Profiles
Cameron PaynterCameron Paynter
WWTP Operator at City Of Henderson NCWWTP Operator at City Of Henderson NC
Jada DixonJada Dixon
Business Development Consultant at Henderson ChevroletBusiness Development Consultant at Henderson Chevrolet
Yadira RodriguezYadira Rodriguez
Office Manager at Charles Clark Chevrolet Co. Collision CenterOffice Manager at Charles Clark Chevrolet Co. Collision Center