BRANDON WILLIS
Soccer
Charlotte,NC
1
Certification
2027
years of professional experience
- Customer Service
- Retail Operations
- Youth Supervision
- Conflict Resolution
- Team Collaboration
- Animal Care Dependable college sophomore with experience across retail, hospitality, youth programs, campus operations, recreation, and animal care. Recognized for professional communication, adaptability, leadership, and providing strong service in fast-paced environments.
Work History
SOCCER REFEREE
3 Years 1 Month- Officiated games, enforced rules, communicated decisions clearly, and resolved conflicts to maintain game integrity.
- Enforced game rules and regulations to ensure fair play and maintain safety on the field.
- Communicated effectively with players, coaches, and officials to resolve disputes promptly and professionally.
- Observed player behavior and identified potential infractions to uphold game integrity.
- Officiated soccer matches, ensuring adherence to rules and regulations.
- Managed game flow, maintaining fairness and sportsmanship among players.
DAY CAMP COUNSELOR
4 Months- Supervised campers and facilitated activities to create a safe and engaging environment, reinforcing safety expectations and encouraging positive behavior.
- Supervised daily camp activities to ensure safety and engagement for all participants.
- Assisted in planning and implementing recreational programs tailored to diverse age groups.
- Facilitated team-building exercises, promoting collaboration and communication among campers.
MEMBER SERVICES & CAMP STAFF
1 Month- Provided customer service, facilitated youth programming and recreation, and ensured welcoming facilities.
- Assisted in planning and executing daily camp activities for diverse age groups.
- Supported safety protocols to ensure a secure environment for all campers.
- Collaborated with team members to maintain cleanliness and organization of camp facilities.
CUSTOMER SERVICE TEAM MEMBER
1 Year 2 Months- Assisted guests and supported concessions and theater operations to enhance customer experience and maintain cleanliness in customer areas.
- Assisted customers with inquiries, providing information on showtimes and ticket purchases.
- Managed concessions sales, ensuring product availability and cleanliness of service areas.
- Operated point-of-sale systems accurately for ticket and concession transactions.
CUSTOMER SERVICE ASSOCIATE
- Assisted customers and resolved concerns to enhance service quality and support smooth store operations in high-volume environment.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Processed transactions accurately using point-of-sale systems to enhance customer experience.
- Assisted in maintaining store cleanliness and organization to promote a welcoming environment.
CUSTOMER SERVICE ASSOCIATE
1 Year 9 Months- Delivered front-end service, assisted customers with purchases and product inquiries, and collaborated with team to enhance overall operations.
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Utilized point-of-sale systems for efficient transaction processing and inventory management.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty retention.
CREW MEMBER
10 Months- Processed orders and payments, supported food service operations, and ensured cleanliness during peak shifts.
- Provided exceptional customer service in a fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, adhering to safety and health regulations.
- Collaborated with team members to maintain cleanliness and organization of work areas.
CAMP COUNSELOR
2 Years 7 Months- Supervised groups of children while facilitating recreational, educational, and team-building activities to foster teamwork and personal growth.
- Ensured accurate attendance and adherence to safety procedures, while maintaining professional communication with campers, families, and staff to promote a positive camp environment.
- Supervised daily camp activities, ensuring safety and engagement for all participants.
- Facilitated group games and sports, promoting teamwork and cooperation among campers.
- Assisted in organizing special events, enhancing overall camp experience for attendees.
Education
Bachelor of Science - Finance
- Sophomore
- GPA: 2.88
High School Diploma
Skills
Customer Service
Cash Handling
Communication
Leadership
Teamwork
Conflict Resolution
Time Management
Child supervision
Activity Planning
Facility Support
Animal Handling
Problem Solving
Certification
- CPR & First Aid
- Mandatory Reporter Training
- Youth Program Safety Orientation
Timeline
MEMBER SERVICES & CAMP STAFF
The Grove
07.2026 - 08.2026Read More
DAY CAMP COUNSELOR
YMCA
05.2025 - 09.2025Read More
CUSTOMER SERVICE TEAM MEMBER
Movie Theater
06.2024 - 08.2025Read More
CREW MEMBER
McDonald's
03.2024 - 01.2025Read More
CAMP COUNSELOR
Simon Family Jewish Community Center
01.2024 - 08.2026Read More
CUSTOMER SERVICE ASSOCIATE
Wegmans Food Markets
10.2023 - 07.2025Read More
SOCCER REFEREE
Soccer
08.2023 - CurrentRead More
CUSTOMER SERVICE ASSOCIATE
Walmart
2023 - 08.2025Read More
North Carolina A&T State University
Bachelor of Science from Finance
Read More
Norfolk Collegiate School
High School Diploma
Read More