Dependable parts sales professional with team player mentality and focus on maximizing revenue and customer satisfaction. Seeks out opportunities to increase sales and promote customer loyalty.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Retail Parts Professional
Advance Auto
Pineville
05.2025 - Current
Managed inventory levels to ensure optimal stock availability and organization.
Processed customer transactions accurately using point-of-sale systems.
Provided technical advice on parts compatibility and installation procedures.
Collaborated with team members to maintain a clean and organized sales floor.
Trained new staff on product knowledge and customer service best practices.
Commercial Parts Pro/ Manager/ Driver
Advance Auto Parts
Fort Mill
12.2024 - Current
Informed customers of relevant parts or products based on vehicle specifications.
Maintained comprehensive knowledge of product offerings and automotive applications.
Reorganized store layout to highlight featured products as per district guidelines.
Managed store operations as a shipping hub for local and chain mechanic deliveries.
Supervised associates to ensure task completion and efficiency.
Handled daily cash transactions, ensuring accurate bank deposits and store financials.
Demonstrated a clean driving record by delivering parts safely and promptly.
Manager
Rack Room Shoes
Charlotte
01.2022 - 01.2023
Walk the sales floor to communicate with customers about what they are looking for, and help them find a shoe that fits their needs.
Reorganize the store depending on which product needs to be highlighted.
Manage the store as a shipping hub to send out customer orders for delivery.
Manage associates, and make sure they are staying on top of their tasks.
Handle and count money, as well as bring it to the bank for deposit almost daily.
Associate
Walgreens
Pineville
01.2020 - 01.2021
Worked with the store manager to assist in daily managerial duties and learn what was expected of a manager.
Customer Service experience including helping customers choose products and use services.
Investigator
Whitesell Investigative Services
Rock Hill
01.2018 - 01.2019
Edited raw footage using editing software to compile relevant evidence efficiently.
Collaborated with law enforcement to gather critical evidence for ongoing investigations.
Monitored activities in high-risk situations utilizing surveillance equipment.
Developed tailored investigative strategies addressing unique case challenges.
Maintained 24/7 availability to support urgent investigative needs.
Investigator
Skidmore Investigators
Charlotte
01.2017 - 01.2018
Coordinated with a team to develop action plans meeting customer needs.
Facilitated discussions with customers to clarify objectives for investigations.
Maintained availability 24/7 to support ongoing customer requirements.
Salesman
Phantom Fireworks
Charlotte
01.2016 - 01.2017
Walk the sales floor and communicate with customers about what they need, to make recommendations based on knowledge of the product.
Move specific products to increase visibility and drive sales.
Education
Bachelor of Science - Business Administration and Management
SCHOOL OF BUSINESS ADMINISTRATION, Univ. of S.C. Aiken
Aiken, SC
12-2025
High School Diploma -
Nation Ford High School
Fort Mill
12-2015
Skills
Excel and Office programs
Face-to-face sales
Basic Spanish proficiency
Legal document preparation
Cash handling and accounting
Driving skills
Inventory management
Employee training and development
Customer service excellence
Warranty management
Leadership Experience
Founder of Online Community with ~100 active participants
President of Young Democrats
Model UN
Mock Trial
Multiple Managerial Positions
Languages
English
Professional
Spanish
Elementary
Certification
Insurance Sales
Affiliations
Animal Shelter Volunteer
Timeline
Retail Parts Professional
Advance Auto
05.2025 - Current
Commercial Parts Pro/ Manager/ Driver
Advance Auto Parts
12.2024 - Current
Manager
Rack Room Shoes
01.2022 - 01.2023
Associate
Walgreens
01.2020 - 01.2021
Investigator
Whitesell Investigative Services
01.2018 - 01.2019
Investigator
Skidmore Investigators
01.2017 - 01.2018
Salesman
Phantom Fireworks
01.2016 - 01.2017
Bachelor of Science - Business Administration and Management
SCHOOL OF BUSINESS ADMINISTRATION, Univ. of S.C. Aiken