Brandon Smith
Bolivia
Summary
Dynamic professional with extensive experience as a SAIOP Facilitator at Coastal Horizons Center Inc, adept in strategic planning and effective communication. Successfully enhanced participant engagement through innovative facilitation techniques, fostering an inclusive environment. Proven ability to collaborate with interdisciplinary teams, driving continuous improvement in program effectiveness and client outcomes.
Overview
25
25
years of professional experience
1
1
Certification
Work History
SAIOP Facilitator
Coastal Horizons Center Inc
12.2024 - Current
- Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
- Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
- Increased participant engagement by incorporating interactive activities and group discussions into sessions.
- Promoted continuous learning within the organization by sharing best practices and lessons learned from various facilitation experiences.
- Enhanced program effectiveness by collaborating with colleagues to review and revise curriculum content regularly.
Certified Peer Support Specialist
Coastal Horizons Center Inc
04.2021 - 12.2024
- Maintained accurate records of client interactions according to organizational guidelines, protecting confidentiality while ensuring thorough documentation for continuity of care purposes.
- Collaborated with interdisciplinary teams to develop comprehensive care plans based on clients'' individual strengths, needs, and preferences.
- Assisted clients in developing and maintaining personalized wellness plans, guiding them in setting achievable goals for improved mental health outcomes.
- Assisted clients in identifying community resources and services, increasing their access to valuable support networks.
Glass Glazier
A Touch of Glass Inc
07.2019 - 04.2021
- Enhanced customer satisfaction by accurately measuring and cutting glass for various projects.
- Ensured safety compliance by properly installing and securing glass in residential and commercial settings.
- Adapted quickly to industry changes by staying up-to-date on new materials, technologies, and installation methods.
- Maintained a high level of craftsmanship by attending industry trainings and staying current on glass glazing techniques.
Manager
Walgreens
08.2012 - 12.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cook
Gravy Southern Eatery
06.2000 - 08.2012
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Associate of Arts - General Studies
Brunswick Community College
Bolivia, NC05-2025
Skills
- Strategic planning
- Community outreach
- Facilitation techniques
- Group dynamics
- Effective Communication
Certification
* Certified Peer Support Specialist
* Certified Alcohol and Drug Counselor
Timeline
SAIOP Facilitator
Coastal Horizons Center Inc
12.2024 - Current
Certified Peer Support Specialist
Coastal Horizons Center Inc
04.2021 - 12.2024
Glass Glazier
A Touch of Glass Inc
07.2019 - 04.2021
Manager
Walgreens
08.2012 - 12.2018
Cook
Gravy Southern Eatery
06.2000 - 08.2012
Associate of Arts - General Studies
Brunswick Community College
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