Brandon McCoy

• Enhanced customer satisfaction by providing efficient and accurate oil changes and routine vehicle maintenance.
• Improved service protocols, resulting in enhanced customer satisfaction and repeat business.
• Trained junior technicians in best practices for lube services and equipment handling.
• Implemented inventory management techniques to monitor lubrication supplies effectively.

• Diagnosed and addressed lubrication system issues efficiently to ensure optimal performance.
• Conducted routine oil changes and fluid exchanges for diverse vehicle models.
• Operated and maintained hydraulic lifts, ensuring safety compliance during service procedures.
• Collaborated with team members to streamline workflow and enhance service delivery speed.
• Educated customers on maintenance practices to prolong vehicle lifespan and reliability.

• Operated forklifts and pallet jacks to efficiently load and unload merchandise.
• Collaborated with team members to streamline loading processes for increased efficiency.
• Ensured product placement adhered to safety standards and company guidelines.
• Conducted regular inventory checks to maintain accurate stock levels and minimize discrepancies.

Installed heating and air conditioning units at various new construction sites

Installed and repaired heating and air conditioning systems, ensuring optimal performance and customer satisfaction.

Diagnosed equipment malfunctions using advanced troubleshooting techniques and tools.

Conducted routine maintenance on HVAC systems to enhance efficiency and longevity.

• Sold Internet, home phone, TV, and mobile services door to door
• Provided exceptional support for outside sales representatives during peak periods or absences, ensuring continued success in meeting quotas and targets.
• Provided exceptional support to outside sales representatives, enabling them to focus on generating new business opportunities.
• Provided comprehensive support for outside sales representatives, enabling them to close deals more effectively.

• Ensured store operations ran smoothly by overseeing daily tasks and customer interactions.
• Supervised daily operations, ensuring efficient workflow in fast-paced environment.
• Trained and mentored team members on service protocols and food safety standards.
• Implemented process improvements to enhance customer satisfaction and reduce wait times.

• Maintained safety and security of the institution while supervising inmates.
• Monitored inmate activities to ensure compliance with facility regulations and safety protocols.
• Conducted regular inspections of cells and common areas to maintain security standards.
• Responded promptly to emergencies, employing de-escalation techniques to manage volatile situations.

• Combine two films using a laminator directly from the printing press.
• Operated laminating machines to produce high-quality packaging materials.
• Monitored production processes to ensure adherence to safety and quality standards.
• Trained new operators on equipment functionality and safety protocols.

• Laminate two films together on a laminator as it comes off the printing press.
• Operated laminating machines to produce high-quality packaging materials.
• Monitored production processes to ensure adherence to safety and quality standards.
• Trained new operators on equipment operation and safety procedures.