Professional Summary
Overview
Work History
Education
Skills
Timeline

Brandon Lynch

T-Mobile
Forest City
2027
years of professional experience

Dynamic sales professional with expertise in customer retention and relationship building, honed at Cricket Wireless. Leveraged interpersonal communication skills to consistently exceed sales quotas and expand customer base. Proven track record in upselling and cross-selling, driving revenue growth by 20%. Adept at resolving complex issues, enhancing client satisfaction, and fostering loyalty through exceptional service.

Work History

Sales Representative

Cricket Wireless
  • Participated in training sessions to enhance product knowledge and sales techniques.
  • Executed store merchandising strategies to optimize product visibility and appeal.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Expanded customer base through cold calling, networking, and relationship building.

Sales Representative

Metro by T-Mobile
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

Customer Service Representative

Apple
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Utilized CRM software to track customer interactions and streamline service processes.
  • Assisted customers with product selections, enhancing overall satisfaction and loyalty.
  • Collaborated with team members to improve service delivery and share best practices.

Sales Representative

6 Months
T-Mobile | 01.2026 - Current
  • Assisted customers in selecting mobile plans and devices tailored to their needs.
  • Provided product demonstrations and technical support for T-Mobile services.
  • Handled customer inquiries, resolving issues efficiently and ensuring satisfaction.

Collaborated with team members to achieve monthly sales targets and objectives.

  • Maintained up-to-date knowledge of T-Mobile products, services, and promotions.
  • Developed relationships with customers to foster loyalty and repeat business.
  • Generated additional sales opportunities with upselling and cross-selling techniques.

Education

High School Diploma

Rutherford Opportunity Center | Forest City, NC | 06.2013

Skills

Customer service
Customer relations
Customer relationship building
Interpersonal communication skills
Sales expertise
Sales closing
Complex Problem-solving
Customer retention
Upselling and cross selling

Timeline

Sales Representative

T-Mobile
01.2026 - CurrentRead More

Sales Representative

Cricket Wireless
Read More

Sales Representative

Metro by T-Mobile
Read More

Customer Service Representative

Apple
Read More

Rutherford Opportunity Center

High School Diploma
Read More
Brandon Lynch