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 Seasoned IT network professional with a strong dedication to excellence and a proven track record in designing, engineering, and implementing robust network infrastructures. Proficient in LAN/WAN, TCP/IP, DNS, ACL, routing, VLAN, VPN, and VOIP technologies, including SD-WAN deployment. Extensive knowledge of leading network routers and switches such as Cisco, FortiGate, and Juniper, with expertise in configuring routing protocols like EIGRP, OSPF, BGP, and static routing. Adept in wireless installation, configuration, and troubleshooting. Demonstrated proficiency in IT hardware/software repair, network management, and system optimization. Recognized for exceptional customer service, impeccable time management, and adept troubleshooting skills. 

Punctual, team player, great multitasking skills. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Detail-oriented Technical Support Advisor skilled in problem-solving and enhancing customer experiences. Proven ability to streamline support workflows and mentor team members, ensuring high satisfaction rates.

My name is Toccara Laster, I'm looking for a job with good wages and great benefits. I have 2yrs experience in sales 2yrs experience in technical support and 3yrs in customer service. I aIso have 2yr experience each as a Machine Operator and Assembly Line factory worker. I would like to workin a upbeat positive and professional environment. I have great people skills and also a fast learner. I'm computer savvy and willing to learn new skills, also I have highly effective communication skills oral, written and group. I like to think that with my strong interpersonal skills I can build rapport with prospective and existing customers. I have organizational skills and effective time management to succeed in fast-paced environment. I work very well with others and look forward to joining your team.

Brandon Lynch

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Technical Support Advisor

Sales Associate

Technical Support Advisor

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High School Diploma -

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Technical Support Advisor

Sales Associate

Technical Support Advisor

High School Diploma -

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