Brandon Johnson
Charlotte
Summary
Licensed Health Insurance Professional who made a deliberate move to Houston, TX to launch an insurance career — obtaining an active Life, Health, and Accident License and stepping directly into a Medicare Sales Agent role during the Open Enrollment Period. Quickly developed multi-carrier expertise, CMS compliance knowledge, and a consultative approach in a remote hybrid, performance-driven environment. Now returning to the North Carolina market with hands-on Medicare sales experience and a strong commitment to a top-performing organization that rewards skill, professionalism, and results.
Overview
1
1
year of professional experience
Work History
Medicare Telesales Agent
Benefits and Care LLC
01.2026
- Operate as a multi-carrier licensed Sales Professional in an independent agency environment. Market Medicare Advantage, Medicare Supplement, and Prescription Drug Plans to eligible beneficiaries throughout the Texas marketplace.
- Developed strong relationships with national insurance carriers.
- Increased Medicare plan enrollments through targeted outreach and education.
- Provided tailored solutions to meet diverse client needs.
Ecommerce Business Owner
Day 6 Coffee
07.2025 - 06.2025
- Oversee operations for an online coffee business, ensuring smooth processes and customer satisfaction. Provide barista services to 90+ customers daily, delivering high-quality beverages and experiences.
- Recently acquired Insurance license to enhance business offerings.
- Streamlined online order fulfillment processes.
- Improved customer service ratings through direct engagement.
- Enhanced product offerings with new inventory strategies.
Restaurant Associate
Brookwood BBQ
11.2024 - 06.2025
- Managed daily operations, serving 200+ customers efficiently. Adapted swiftly to new systems, prioritising tasks effectively. Facilitated training sessions and resolved customer complaints.
- Streamlined service processes to enhance customer satisfaction.
- Trained new associates to ensure operational excellence.
- Implemented feedback mechanisms to improve service quality.
Crew Member
Bojangles' Famous Chicken 'n Biscuits
03.2024 - 09.2024
- Served over 80 customers per shift, ensuring efficient service and satisfaction. Mastered dynamic workflows and improved techniques quickly. Maintained focus on detail, enabling immediate excellence in restaurant operations.
- Enhanced customer experience through prompt service.
- Adapted to changing workflows effectively.
- Contributed to team success with strong operational skills.
Education
High School Diploma -
Valor Prep Academy
Charlotte, NC05-2024
Skills
- AHIP Certification
- Medicare expertise
- Policy knowledge
- Customer support
- Client communication
- Relationship building
- Sales strategies
- Goal oriented
Timeline
Medicare Telesales Agent
Benefits and Care LLC
01.2026
Ecommerce Business Owner
Day 6 Coffee
07.2025 - 06.2025
Restaurant Associate
Brookwood BBQ
11.2024 - 06.2025
Crew Member
Bojangles' Famous Chicken 'n Biscuits
03.2024 - 09.2024
High School Diploma -
Valor Prep Academy