Brandon Chandler
Asheville
Summary
Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
9
9
years of professional experience
Work History
Account Manager/ In-home Expert Sales
AT&T
06.2024 - Current
- Show White glove service to customer getting internet installed or having issues with internet service by going over details of their account
- Up-sale on Wireless phone service that we provide by creating a solution for customers
- Expanded sales in territory by analyzing market opportunities and following up with prospects.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Business Development
Worx Group
07.2023 - 06.2024
- Conducting market research by analyzing trends, competitor activities, and identifying customer needs, to help inform strategic decision making that can identify new business opportunities
- Collaborating with various departments to ensure alignment and support in achieving business objectives
- Negotiating contracts, pricing, and terms with clients and partners to secure new business opportunities and drive revenue growth.
- Contributed to the development of strategic business plans aimed at expanding market share.
Mobile Sales Manager/in-home expert
AT&T
04.2021 - 07.2023
- Show White glove service to customer getting internet installed or having issues with internet service by going over details of their account
- Up-sale on Wireless phone service that we provide by creating a solution for customers
- Expanded sales in territory by analyzing market opportunities and following up with prospects.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Retail Sales Consultant
AT&T
06.2015 - 04.2021
- Demonstrates and explains merchandise
- Selecting and suggesting options suitable for customer needs
- Emphasize features of products to highlight how they solve customer problems.
Education
Campbell University
Tech sales certification -
Course Careers
01.2022
Skills
- Customer care
- Adaptability
- Technical analysis
- Teamwork and Collaboration
- Customer Service
- Account Management
- Goal-Oriented
- Sales Development
- Upselling
Timeline
Account Manager/ In-home Expert Sales
AT&T
06.2024 - Current
Business Development
Worx Group
07.2023 - 06.2024
Mobile Sales Manager/in-home expert
AT&T
04.2021 - 07.2023
Retail Sales Consultant
AT&T
06.2015 - 04.2021
Campbell University
Tech sales certification -
Course Careers
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