Brandon Alston
Salisbury
Summary
More than 4 years of Professional Business to Business and Business to Consumer practice. 2 years of experience holding a management position within numerous companies, while also attending an University full-time. Possess solid computer skills via Microsoft Office, including Excel, as well as practice with SAP. KahleWay Certified Professional Salesperson. Ability to train, motivate, and supervise customer service employees. A team player, acknowledged as “Total Quality Customer Service Professional.”
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
14
14
years of professional experience
Work History
Part-Time Retail Sales Associate
T-Mobile
09.2015 - 01.2022
- Responsible for meeting monthly quotas in a highly competitive market
- Handling and filing confidential and important customer information on a daily basis
- Increasing store profits by upselling to achieve daily goals
- Small business ambassador, contacting local businesses for potential services with company, Led the company with Business activations for March 2016
- Samsung advocate, acknowledged by Samsung as top performer in store, monthly contribution to Samsung marketing team
Full-Time Assistant Manager
Jimmy Jazz
03.2014 - 05.2015
- Responsible for excellent customer service towards 100’s of customers on a daily basis.
- Responsible for creating a workplace friendly stockroom for company, as well as scheduling employees, and processing payroll information on a weekly basis
- Responsible for pushing sales associates to earn sales and meet above average goals
- Mandatory overtime, worked 50-60 hours weekly
Assistant Manager
Foot Locker
05.2013 - 12.2013
- Top 10% in sales for every month during employment
- Reached all sales quotas, and created increase in production from employees in which I trained.
- Quickly and effectively solve customer challenges.
- Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.
Store Manager
Basix Inc
03.2008 - 09.2010
- Responsible for hiring and training new employees to create an efficient sales environment.
- Responsible for processing payroll, and creating employee schedules
- Reached annual quotas to continue open accounts with numerous suppliers.
Education
Bachelors of Science - Industrial Distribution & Logistics
East Carolina University
Greenville, NC01.2013
Skills
- Department restructuring
- Client requirement analysis
- Cross-functional teamwork
- Inventory management
Timeline
Part-Time Retail Sales Associate
T-Mobile
09.2015 - 01.2022
Full-Time Assistant Manager
Jimmy Jazz
03.2014 - 05.2015
Assistant Manager
Foot Locker
05.2013 - 12.2013
Store Manager
Basix Inc
03.2008 - 09.2010
Bachelors of Science - Industrial Distribution & Logistics
East Carolina University