BRANDI SWANN
Raleigh
Summary
Dynamic finance manager with a proven track record at Leith Honda, excelling in automotive financing and customer relationship management. Achieved revenue growth through strategic negotiations and compliance adherence. Recognized for exceptional communication and teamwork, driving successful outcomes in high-pressure environments. Committed to delivering outstanding results and enhancing customer satisfaction.
Overview
10
10
years of professional experience
Work History
Finance Manager
Leith Honda
Raleigh
06.2025 - Current
- Manage financing options for automotive purchases and leases
- Develop relationships with banks and financial institutions for loan approvals
- Ensure compliance with financial regulations and dealership policies
- Review contracts for accuracy prior to signing by customers
- Negotiate loan terms and conditions with banks, credit unions, and other lending institutions
- Collaborate with sales staff in order to maximize opportunities for profitable deals
- Resolve customer complaints regarding auto financing services in a timely manner.
Automotive Sales Consultant
Leith Honda
Raleigh
07.2023 - 06.2025
- Demonstrate vehicle features,advantages and benefits (FAB) during test drives for potential buyers
- Maintain up-to-date knowledge of inventory and promotions to inform clients effectively
- Provide exceptional customer service to ensure a positive buying experience for all clients
- Conduct follow-up calls to ensure customer satisfaction after vehicle purchase or service visit
- Consistently exceeds quarterly quotas by pursuing and closing sales
- Follow up with customers to build long-term relationships and successful referrals
- Received Council of Sales Leadership award in first year of sales
Value Stream Supervisor /Continuous Improvement Manager
Kaba Ilco Corp.
Rocky Mount
01.2022 - 10.2022
- Supervise over 45 full- and part-time employees by managing daily tasks, ADP time records and ensuring full adherence to company safety guidelines and quality assurance standards
- Implement strategies to create new revenue streams and cut operational costs.
- Manage continuous improvement strategies to eliminate end-product variances, improve manufacturing margins and reduce costs.
- Analyze quality assurance data to identify trends, develop and implement corrective action plans.
- Compare and analyze actual to expected production results and reported deviations for resolution.
- Lead team in identifying and implementing lean and continuous improvement actions to enhance production volume and efficiency while exceeding quality standards and product specifications.
Product Manager
Kaba Ilco Corp.
Rocky Mount
05.2018 - 01.2022
- Lifecycle management of existing core business and development of new products from concept to end of life, to include design, testing, cost & pricing, promotion, and product support
- Manage 22 different product line categories with sales results in excess of $35M annually
- Work with major league sports licensees to expand licensed product offering by more than 60%, resulting in an additional $480k in revenue
- Identify new product opportunities for core business and grow existing portfolio with the introduction of technology-based accessories and digital apps
- Collaborate with MarCom to effectively create product launch literature and promotions for B2B customers and end users
- Drive marketing social media campaigns to increase awareness of new and existing products in the market
- Communicate with global team members to provide input and improvements for new digital product information platform and mobile application solutions
- Monitor product KPI’s and provide extensive monthly report to sales managers and global business owners; identify sales trends and build improvement programs.
- Create and implement category strategies and tactics to drive profitable multi-channel business growth with aftermarket and OEM customers.
- Work closely with sales teams to land customer wins in complex deals.
- Marketing of products and digital services at tradeshows and promotional events.
- Conduct quarterly product training sessions for sales reps, customers/ distributors and end users
Process Improvement Specialist
Kaba Ilco Corp.
Rocky Mount
05.2016 - 05.2018
- Collaborate with Engineering and Management Teams to identify machine improvement opportunities that will enhance the facility’s Safety, Lean Manufacturing, and 5-S processes
- Influence diverse, cross-functional teams by establishing shared goals and utilizing the strength of each member to integrate ideas for the best solution
- Collect and analyze data to identify root causes of high scrap rates in individual departments and implement corrective actions to drive specific scrap rates near or below 1%
- Conduct 5S audits as Lead Auditor, offer guidance and support to teammates resulting in highest improvement results across all teams
- Proactively participate in Gemba walks to observe opportunities for improvement in the way of safety and reduction of waste.
Education
Bachelor of Arts - Business Administration
Ashford University
11.2017
Skills
- Microsoft Office Suite
- Customer Relationship Management
- Team Leadership
- Vehicle Financing Options
- Financial Product Sales
- Goal-Oriented Mindset
- Teamwork and Collaboration
- Automotive Financing
- Compliance Regulations
- Excellent Communication
Timeline
Finance Manager
Leith Honda
06.2025 - Current
Automotive Sales Consultant
Leith Honda
07.2023 - 06.2025
Value Stream Supervisor /Continuous Improvement Manager
Kaba Ilco Corp.
01.2022 - 10.2022
Product Manager
Kaba Ilco Corp.
05.2018 - 01.2022
Process Improvement Specialist
Kaba Ilco Corp.
05.2016 - 05.2018
Bachelor of Arts - Business Administration
Ashford University