Brandi Rhodes
Wilmington
Summary
Dedicated restaurant host with exceptional customer service skills. Proven ability to manage waitlists efficiently and ensure positive dining experiences.
Overview
1
1
year of professional experience
Work History
Restaurant Host
Texas Roadhouse
Wilmington
06.2023 - 07.2024
- Greeted and seated guests promptly in a busy restaurant setting.
- Managed waitlists efficiently during peak dining hours.
- Assisted servers by communicating guest needs and preferences.
- Collaborated with kitchen staff to ensure smooth service flow.
- Provided exceptional customer service and ensured guest satisfaction during dining experiences.
- Managed order taking and accurately entered information into the point-of-sale system.
- Coordinated food and beverage delivery to tables in a timely manner.
- Collaborated with kitchen staff to ensure accurate menu knowledge and special requests.
- Handled cash transactions and processed payments efficiently at checkout.
- Resolved customer complaints swiftly, ensuring positive dining outcomes for guests.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
Education
None - Nursing
UNC Pembroke
Pembroke NC05-2025
High School Diploma -
Wilmington Early College High School
Wilmington05-2024
Nursing
Cape Fear Community College
Wilmington, NCSkills
- Patient care
- Effective communication
- Time management
- Team collaboration
- Customer service
- Cultural sensitivity
- Exceptional communication
- Integrity and honesty
- Patience under pressure
Affiliations
Volunteer Lower Cape Fear Lifecare 2022-2024. Mailed patients statements
Timeline
Restaurant Host
Texas Roadhouse
06.2023 - 07.2024
None - Nursing
UNC Pembroke
High School Diploma -
Wilmington Early College High School
Nursing
Cape Fear Community College