Brandi Jackson
Belmont
Summary
Experienced with tenant management, lease negotiations, and property marketing. Utilizes strong interpersonal and communication skills to ensure tenant satisfaction and retention. Track record of effectively managing multiple properties and maintaining high occupancy rates.
Overview
8
8
years of professional experience
Work History
Leasing Consultant
Southwood Realty
Gastonia, NC
06.2024 - 10.2025
- Conducted property tours, effectively showcasing amenities and benefits to potential residents.
- Collaborated with marketing teams to create promotional materials that highlighted property features.
- Developed and maintained strong relationships with prospective tenants to enhance occupancy rates.
- Managed leasing processes, ensuring compliance with company policies and local regulations.
- Verified tenant incomes and other information before accepting lease applications.
- Greeted clients, showed apartments, and prepared leases.
Leasing Agent Assistant
RAM Partners LLC
Charlotte, NC
06.2022 - 06.2023
- Streamlined administrative processes for lease renewals and maintenance requests, improving efficiency.
- Managed rental payments, ensuring accurate records for financial reporting purposes.
- Developed strong relationships with tenants through proactive communication and excellent customer service skills.
- Maintained a high level of organization within the leasing office, contributing to a professional environment.
- Facilitated smooth move-ins and move-outs by coordinating schedules and communicating expectations clearly with tenants.
- Kept current on local market trends in order to provide competitive pricing information to property manager.
- Supported property manager with administrative tasks such as filing, data entry, and scheduling appointments.
- Increased lease renewal rates by fostering positive rapport between management and residents.
Medical Representative
CIGNA
Charlotte, NC
12.2020 - 06.2021
- Interpreted physician orders for appropriate testing or admission criteria.
- Coordinated sample distribution according to company guidelines while maintaining accurate inventory levels.
- Educated medical staff and patients by developing informational materials.
- Used awareness, education and proactive engagement to minimize employees' risk of injury.
- Developed sales strategies to promote pharmaceutical products to healthcare professionals.
- Offered exceptional customer service by addressing inquiries promptly and professionally.
- Utilized CRM system effectively to track interactions with clients and manage prospect lists.
Production Manager
Rite Rug
Charlotte, NC
06.2017 - 12.2020
- Set and enforced production standards and monitored operations to consistently meet cost, quality, and delivery standards.
- Increased yield and improved quality by developing and implementing improved production processes.
- Addressed equipment utilization and maintenance needs in collaboration with maintenance engineers.
- Facilitated cross-functional collaboration to improve overall efficiency within organization.
- Coordinated with suppliers and vendors to secure necessary materials for production.
- Provided monthly statistical reports on team productivity, total revenue and product quantities.
- Established clear communication channels between departments for seamless workflow integration.
- Handled business demands with staff hiring based on forecasted market levels.
Education
HS Diploma - General Studies
SOUTHPOINT HIGH
Belmont, NC06.2012
BBA -
Strayer University
Washington, CA06.2025
Skills
- Medicare
- Customer service
- Fair housing regulations
- Customer service expertise
- Lease agreements
- Application processing
- Phone and email etiquette
- Telephone and email etiquette
Timeline
Leasing Consultant
Southwood Realty
06.2024 - 10.2025
Leasing Agent Assistant
RAM Partners LLC
06.2022 - 06.2023
Medical Representative
CIGNA
12.2020 - 06.2021
Production Manager
Rite Rug
06.2017 - 12.2020
HS Diploma - General Studies
SOUTHPOINT HIGH
BBA -
Strayer University