Brandi Dorton
Rockwell
Summary
Highly-skilled Dispatcher Coordinator with solid background in managing logistics, coordinating vehicle maintenance, and overseeing dispatch communications. Demonstrated ability to streamline processes for improved efficiency and productivity. Possess strong problem-solving skills and expertise in route planning. Previous work made significant impact on reducing response times and improving team coordination.
Overview
18
18
years of professional experience
2009
2009
years of post-secondary education
Work History
Dispatcher Coordinator
ADUSA
Salisbury, NC
01.2025 - 03.2026
- Coordinated dispatch schedules for efficient delivery operations.
- Communicated with drivers to ensure timely pickups and deliveries.
- Managed inventory levels to optimize resource allocation and workflow.
- Balanced hours and daily schedules
- Dispersed and assigned company vehicles as needed.
- Covered payroll shifts
- Answering and receiving emails
- Phone calls and daily office requirements and requests
Delivery Driver
FedEx
Concord
11.2024 - 06.2025
Dispatcher
Amazon
Charlotte
06.2022 - 11.2024
- Managed communication between drivers and warehouse personnel for efficient operations.
- Coordinated delivery schedules to optimize route management and resource allocation.
- Utilized logistics software to track shipments and ensure timely dispatching.
- Held orientation classes for new hires, adding to the systems.
- Keeping up with schedules and vans.
- Balancing hours,
- Accident reporting and photos arranging tows.
- Hands on delivering and training on the job.
Warehouse Worker
McKenzie Taxidermy Supply
Salisbury, NC
06.2021 - 02.2022
- Operated forklifts to move materials within the warehouse efficiently.
- Managed inventory by organizing and labeling products for easy access.
- Assisted in packing and shipping orders following company guidelines.
Quality Control Inspector/Team Leader Supervisor
Clayton Homes Of Rockwell
Rockwell
02.2015 - 05.2021
- Streamlined QA processes by working closely with development teams and staying abreast of changing product demands.
- Performed visual inspections and non-destructive tests where appropriate.
- Completed precise measurements using special tools.
- Noted trends in product quality and functionality to determine problem areas and plan for improvements to processes.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Maintained service records, coordinated repairs and oversaw preventative maintenance of manufacturing equipment.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Interviewed, hired and trained new employees for production positions.
- Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Performed annual evaluations and reviews for large staff of employees.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference purposes.
- Identified individual employee's unique work styles and adapted management methods.
- Set overall vision and provided team leadership.
Inventory Control Specialist
Atlas Sign Industries
Concord
02.2014 - 02.2015
- Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
- Completed physical inventory counts each month.
- Requisitioned materials to restock inventory and obtain goods for sign production.
- Completed daily cycle counts to maintain accuracy of records.
- Unloaded shipments, reviewed merchandise and tracked paperwork.
Machine Operator
SupplyOne
Rockwell
02.2010 - 02.2014
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Manually set up machinery and equipment, including lathes and grinders.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Kept detailed production records and identified hold-ups.
- Set appropriate stops and guides to specified lengths as indicated by scale, rule or template.
Waitress
M&K BBQ
Granite Quarry
05.2008 - 02.2010
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Used cash registers and credit card machines to cash out customers.
Education
GED -
RCCC
Salisbury, NCNo Degree - Dental Assisting
RCCC
Salisbury, NCNo Degree - High School
North Iredell High School
Olin, NCSkills
- Quality Management
- Team Training
- Employee supervision
- Knowledge of quality systems
- Staff training and development
- Payroll
- Scrap Cost Management
- Quality Control Checks
- Word
- Excel
- Management
- Quality Goal Development
Horses, Animals, my boys.
I love being outdoors . I have 5 horses, 3 dogs, 3 cats and two full blooded Boys. We all love to go riding! Most definitely a tomboy. My kids and my animals are my life.
Timeline
Dispatcher Coordinator
ADUSA
01.2025 - 03.2026
Delivery Driver
FedEx
11.2024 - 06.2025
Dispatcher
Amazon
06.2022 - 11.2024
Warehouse Worker
McKenzie Taxidermy Supply
06.2021 - 02.2022
Quality Control Inspector/Team Leader Supervisor
Clayton Homes Of Rockwell
02.2015 - 05.2021
Inventory Control Specialist
Atlas Sign Industries
02.2014 - 02.2015
Machine Operator
SupplyOne
02.2010 - 02.2014
Waitress
M&K BBQ
05.2008 - 02.2010
GED -
RCCC
No Degree - Dental Assisting
RCCC
No Degree - High School
North Iredell High School