Detail-oriented professional with extensive experience in maintaining accurate documentation and ensuring safety compliance. Committed to fostering independence in clients through tailored support strategies and effective team collaboration.
Overview
25
25
years of professional experience
4
4
Certifications
Work History
Direct Support Professional
AMIVIE (LINDLEY HABILITATION SERVICES)
Greensboro
06.2012 - Current
Completed day-to-day duties accurately and efficiently.
Supported daily operations of direct support, enhancing care for individuals with disabilities.
Implemented care plans to promote independence and enhance quality of life.
Collaborated with team members to develop effective support strategies.
Documented client progress and activities to ensure continuity of care and effective support.
Trained new staff on procedures and best practices in direct support.
Communicated effectively with families regarding client needs and progress.
Monitored client behavior to ensure safety and well-being at all times.
Assisted clients with maintaining good personal hygiene.
Provided assistance with eating to clients.
Built strong and trusting rapport with clients and loved ones.
Monitored health and well-being of clients and reported significant health changes.
Organized oral medications for clients following dosage and schedule requirements.
Recorded client status progress and challenges in logbooks and reports.
Maintained detailed records of services performed on clients.
Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
Provided transportation for clients to medical appointments and social events to ensure accessibility.
Monitored clients' activity levels and helped prevent sedentary behavior.
Consulted with client care team to continually update care plans.
Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
Contributed to case reviews of client status and progress.
INSPECTOR PACKER
JABIL
Mebane
10.2020 - 02.2021
Conducted detailed inspections of products and components for quality assurance.
Collaborated with production teams to ensure compliance with safety standards.
Utilized inspection tools to identify defects in manufacturing processes.
Documented inspection results and maintained accurate records for audits.
Trained new inspectors on procedures and quality control measures.
Analyzed inspection data to recommend improvements in product quality.
Communicated inspection findings to management and production staff effectively.
Filled out and submitted logs and paperwork on-time.
Inspected finished goods prior to shipment to guarantee they meet company standards.
Documented all inspection results accurately in accordance with established guidelines.
Rejected products and materials failing to meet expectations.
Identified acceptable components and rejected defective products.
Inspected finished products for quality and compliance standards.
Operated packaging machinery to package products efficiently.
Positioned components, parts or materials for testing.
Repaired malfunctions, reassembled items, and performed final tests.
Collaborated with team members to streamline workflow and optimize production processes.
Prepared materials and supplies for production runs daily.
Maintained cleanliness and organization of packing area consistently.
Assisted in troubleshooting equipment malfunctions during operations.
Packed products in accordance with specified instructions.
Labeled boxes, crates, and other containers accurately.
Verified labels for appropriate order numbers and item specifications.
Arranged items on pallets according to size and weight.
Assembled cartons, crates, and containers to prepare for shipping.
Provided assistance in the assembly line when needed.
Notified team leader of product discrepancies and equipment malfunctions.
Adhered to product safety and hygiene guidelines for health and regulatory compliance.
Operated hand trucks, pallet jacks, and forklifts to move materials.
Operated forklifts, pallet jacks, shrink wrap machines, and other equipment as needed.
Participated in training sessions to learn new packing techniques and safety procedures.
Ensured work area was clean and organized, adhering to safety regulations.
Inspected items for damage or defects prior to packing to ensure quality control.
Accomplished production goals by working with speed and accuracy.
Obtained, moved and sorted products and materials.
Staged loaded pallets with hand truck for fork truck pick-up.
Ensured proper sealing of products by applying lids or closures.
Order Picker
Sports Endeavors
Mebane
06.2014 - 09.2014
Operated material handling equipment to efficiently collect and transport orders.
Sorted and organized merchandise to ensure accurate order fulfillment and support efficiency in a fast-paced environment.
Maintained cleanliness and organization of the warehouse to ensure safety and efficiency.
Collaborated with team members to streamline picking processes and improve workflow.
Inspected products for quality assurance before packaging and shipping to customers.
Utilized inventory management systems to effectively track stock levels and ensure timely replenishment of items.
Communicated effectively with supervisors to resolve any discrepancies in orders promptly.
Fulfilled orders promptly to meet and exceed challenging daily objectives.
Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Utilized scanning equipment for picking, packing and shipping orders.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Operated powered industrial trucks such as forklifts, pallet jacks or order pickers safely to move merchandise throughout the facility.
Confirmed items picked for orders by keying codes into system.
Carried or transported orders to shipping locations or delivery platforms with material handling equipment.
Achieved productivity and accuracy standards to meet company guidelines.
Limited damage to products and orders by using care when choosing items.
Cleaned and organized aisles, work stations, and floors to promote operational productivity.
Ensured that all safety regulations were followed while performing work duties.
Provided assistance in maintaining a clean working environment within the warehouse.
Labeled boxes and placed in outbound collection areas.
Verified accuracy of orders by comparing items and quantities picked to customer invoices.
Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
Read orders to ascertain catalog numbers, sizes and quantities of merchandise.
Regularly inspected equipment for proper functioning and cleaned it after each use.
Completed paperwork related to order picking tasks accurately and promptly.
Utilized RF scanner to accurately locate and pick various products from warehouse shelves.
Adhered to company policies and procedures to maintain a safe and efficient working environment.
Contributed to team efforts by accomplishing related tasks as needed to support warehouse operations.
Communicated effectively with warehouse supervisors to report any inventory discrepancies.
Efficiently organized and sorted picked items by destinations to streamline the shipping process.
Collaborated with team members to meet daily picking targets and deadlines.
Maintained flexibility to rotate through different picking zones as required by management.
Adhered to quality control standards by inspecting products for damage before packing.
Demonstrated attention to detail in selecting correct item sizes, colors, and quantities.
Implemented time-management skills to prioritize urgent orders and manage workload.
Ensured cleanliness and organization of the picking and storage areas to optimize workflow.
Read orders to obtain item numbers and located merchandise in bins or on shelves.
Read orders to verify attributes and quantities of merchandise.
Placed products on conveyors for final wrapping and shipment.
Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
Program Assistant
After Gateway
Greensboro
11.2011 - 03.2013
Maintained comprehensive records of program activities and evaluation results to support informed decision-making.
Assisted clients with daily living skills and personal care needs.
Developed individualized habilitation plans based on client assessments.
Implemented therapeutic activities to enhance client engagement and social skills.
Monitored client progress and documented behavioral observations to track development and inform care adjustments.
Facilitated effective communication among clients, families, and support staff to enhance collaborative support.
Maintained a safe environment by following health and safety protocols diligently.
Monitored and implemented medical, behavioral and clinical team care plans and drafted related documentation.
Assisted clients in exploring social and leisure interests and community events.
Monitored vitals to assess medical conditions or illnesses.
Provided transportation for clients to medical appointments or recreational activities.
Assisted in the development of leisure activities that promoted physical health and well-being.
Assisted individuals with disabilities in developing independent living skills, such as meal preparation and personal hygiene.
Provided individualized habilitation services to clients according to their Individual Service Plans.
Assisted clients with daily living activities such as bathing, dressing, and grooming.
Supervised medication administration for clients who required it.
Developed positive relationships with family members or guardians of clients.
Encouraged independence in individuals by providing opportunities for decision making within their capabilities.
Implemented strategies to reduce maladaptive behaviors while encouraging adaptive ones.
Created an environment that was conducive to learning by utilizing appropriate materials and resources.
Monitored client progress and documented data related to goals.
Facilitated group activities designed to increase socialization skills among participants.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
Cleaned medical equipment or facilities.
Communicated with management or other staff to resolve problems.
Adjusted settings or positions of medical equipment.
Entered data into databases for accurate record-keeping.
Habilitation Technician
A PLACE OF THEIR OWN
McLeansville
03.2010 - 04.2012
Assisted clients with daily living skills and personal care needs.
Developed individualized habilitation plans based on comprehensive client assessments to enhance personal growth.
Implemented therapeutic activities to enhance client engagement and social skills.
Monitored client progress and documented behavioral observations to inform care strategies.
Provided training for new staff on best practices and client interactions.
Facilitated effective communication among clients, families, and support staff to ensure coordinated care.
Maintained a safe environment by following health and safety protocols diligently.
Helped build skills related to problem-solving, communication and critical thinking.
Established collaborative relationships built on trust and empathy through consistent and meaningful communication.
Connected clients with community and relationship-building opportunities.
Monitored and implemented medical, behavioral and clinical team care plans and drafted related documentation.
Attended medical appointments to promote accurate information exchange between medical provider and care team.
Assisted clients in exploring social and leisure interests and community events.
Supported patients in crisis prevention, intervention and resolution.
Monitored vitals to assess medical conditions or illnesses.
Provided transportation for clients to medical appointments or recreational activities.
Assisted in the development of leisure activities that promoted physical health and well-being.
Collaborated with other professionals to develop a comprehensive plan of care for each individual served.
Conducted assessments of abilities, interests, needs and preferences of clients.
Provided individualized habilitation services to clients according to their Individual Service Plans.
Participated in team meetings to discuss the progress of each client's treatment program.
Taught daily living skills including money management, communication, problem solving, and self-advocacy.
Supervised medication administration for clients who required it.
Encouraged independence in individuals by providing opportunities for decision making within their capabilities.
Implemented strategies to reduce maladaptive behaviors while encouraging adaptive ones.
Created an environment that was conducive to learning by utilizing appropriate materials and resources.
Supported individuals in learning new tasks through modeling techniques and reinforcement strategies.
Monitored client progress and documented data related to goals.
Promoted employment, educational and volunteer interests and goals.
Maintained accurate records of all client activity in accordance with agency policy.
Facilitated group activities designed to increase socialization skills among participants.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
Cleaned medical equipment or facilities.
Communicated with management or other staff to resolve problems.
Processed and organized data to ensure accuracy.
PICKER
Gold Toe Brands
Mebane
10.2008 - 08.2009
Operated picking equipment to efficiently gather products for shipment.
Sorted and organized merchandise in designated warehouse locations.
Collaborated with team members to maintain a smooth workflow.
Inspected items for quality before preparing for dispatch.
Followed safety protocols to ensure a secure working environment.
Assisted in training new pickers on processes and equipment usage.
Maintained accurate inventory records through regular checks.
Communicated effectively with supervisors regarding stock levels and needs.
Fulfilled orders quickly to accomplish challenging daily objectives.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Utilized RF scanners to scan products accurately and efficiently.
Executed picking tasks according to order specifications while meeting daily productivity requirements.
Confirmed items picked for orders by keying codes into system.
Selected products and items from shelves and pallets for customer orders.
Verified accuracy of items picked, packed and shipped to customers.
Received and processed customer orders for merchandise in a timely manner.
Inspected product quality prior to packing and shipping out orders.
Cleaned and organized aisles, work stations, and floors to promote operational productivity.
Followed safety protocols at all times when handling heavy equipment such as forklifts, pallet jacks and hand trucks.
Maintained cleanliness of warehouse areas by sweeping floors, emptying trash cans and organizing shelves.
Collaborated with team members in order picking processes ensuring efficient workflow.
Labeled boxes and placed in outbound collection areas.
Reported any damaged or defective items immediately to supervisor for further investigation.
Pulled and packed product using various tools and equipment to meet order goals.
Communicated with supervisors regarding any discrepancies between physical count results versus system records.
Isolated damaged items to predefined marked area to report to supervisors.
Kept products separated, organized and in good rotation to meet customer order specifications.
Organized goods within the warehouse according to item categories, size or weight.
Monitored product quality, reporting problems to mitigate safety issues and improve processes.
Followed quality control procedures to minimize errors.
Used warehouse management software to locate items quickly.
Prioritized urgent orders to meet shipping deadlines.
Worked efficiently to meet daily picking quotas.
Identified and reported any inventory discrepancies.
Assisted in training new pickers on warehouse procedures.
Inspected products for damage or defects before packing.
Ensured proper labeling of products for easy identification.
Packed orders securely for shipment, ensuring accuracy and quality.
Collaborated with team members to streamline picking processes.
Maintained a clean and organized work area to ensure safety.
Communicated with supervisors regarding any order issues.
Adapted to various warehouse environments and product types.
Worked additional hours and shifts to meet tight deadlines during peak periods.
Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
Reviewed packing slips and other documentation to properly box requested items for shipment.
Limited damage to products and orders by using care when choosing items.
Marked and labeled containers with accurate shipping information to prevent delays.
Read orders to obtain item numbers and located merchandise in bins or on shelves.
Demonstrated great teamwork skills with staff members involved in production and transport.
Stocked shelves, racks, and bins with new or transferred merchandise.
Placed products on conveyors for final wrapping and shipment.
Read orders to verify attributes and quantities of merchandise.
Inspected merchandise for wear or defects and disposed of damaged items.
Production Machine Operator
BLUE WATER
Burlington
01.2007 - 08.2007
Operated injection molding machines to produce quality plastic components.
Monitored machine performance and adjusted settings for optimal production.
Collaborated with team members to enhance production processes and optimize workflows.
Inspected finished products for defects and ensured compliance with specifications.
Trained new operators on machine operation and safety procedures effectively.
Documented production data and maintained accurate records of operations.
Implemented safety protocols to maintain a secure working environment for all staff.
Clean molds prior to use and after each run using appropriate cleaning agents.
Troubleshoot mechanical issues with injection molds and related equipment.
Adjust machine settings to optimize product quality and maximize output efficiency.
Set-up and operate injection molding machines to produce plastic parts or products.
Inspect finished products for defects, such as warping, cracking, voids, and other irregularities.
Train new employees on the proper operation of injection molding machines.
Maintain accurate records of production activities including machine settings, cycle times, scrap rates.
Ensure that all safety protocols are followed in accordance with company policies and procedures.
Monitor the production process, making adjustments as necessary to ensure quality standards are met.
Evaluate product samples against established quality criteria.
Perform preventative maintenance on injection molding equipment.
Trimmed excess material and reduced waste with precise measurements and execution.
Maintained high levels of quality standards by closely monitoring progress and effectively streamlining procedures.
Adjusted daily work procedures to meet schedules and maintain product quality standards.
Executed routine preventive maintenance on production equipment to ensure reliability and reduce downtime.
Checked casting equipment at beginning of shift to verify proper machine functionality and resolve identified malfunctions.
Lead Operator
AMI
Burlington
07.2001 - 03.2006
Operated plastic injection molding machines following safety and quality standards.
Monitored machine performance and adjusted settings for optimal production.
Conducted routine maintenance on machines to ensure proper functionality.
Collaborated with team members to troubleshoot and resolve production issues.
Inspected finished products for defects and ensured compliance with specifications.
Documented production data and machine logs for quality control purposes.
Trained new operators on safe machine operation and best practices, ensuring compliance and safety.
Assisted in implementing process improvements, contributing to increased productivity.
Inspect finished products for defects and measure dimensions using precision instruments.
Make minor repairs or adjustments to machines when needed during shift operations.
Set up and operate plastic injection molding machine to cast parts from thermoplastic materials.
Document any malfunctions and report them to supervisor immediately for resolution.
Perform regular maintenance on machines and equipment.
Adjust machine settings to complete tasks accurately, according to specifications.
Troubleshoot problems with molds, machines, or products.
Adhere strictly to safety regulations while operating machinery.
Identify potential issues related to product quality or performance.
Follow detailed instructions from supervisors regarding specific tasks assigned.
Collaborate with other departments such as Quality Assurance and Control and Maintenance.
Maintain accurate records of production data including cycle times, scrap rates.
Work with engineering department to develop new processes or modify existing ones.
Monitored the production process and made necessary adjustments.
Communicate effectively with co-workers and supervisors about production status.
Provide training to other employees on proper use of equipment and techniques.
Assist in setting up molds in presses prior to start-up activities.
Maintained quality standards by monitoring production processes and streamlining procedures.
Performed routine preventive maintenance and upkeep of production equipment to maximize performance and minimize downtime.
Adjusted daily work procedures to meet schedules and maintain product quality standards.
Inventoried and recorded quantities of materials and finished products, requisitioning additional supplies.
Checked casting equipment at beginning of shift to verify proper machine functionality and resolve identified malfunctions.
Monitored material inventories for supervisor.
Inspected finished products for defects and conformity to specifications.