BRANDI BETTS, MHA, BSN, RNC, NE-BC
Raleigh,NC
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Epilepsy Surgery Nurse Care Coordinator
University of North Carolina (UNC) Health
11.2024 - Current
- Manage multiple patient lists using EPIC, Teams, and Excel spreadsheets.
- Collaborate with multidisciplinary teams to plan interventions and follow up to promote patient success, while monitoring patient compliance with plan of care.
- Decreased time from Epilepsy Monitoring Unit (EMU) to surgery from 9 months to 3 months.
- Assumed EMU scheduling of approximately 30-50 patients at a time, spreadsheet management, tracking prior authorization approvals, and meeting duties.
- Assumed monitoring of approximately 20 pregnant patients at a time with epilepsy during pregnancy and postpartum.
- Manage approximately 25-30 pre-operative and post-operative Epilepsy Surgery patients including pending orders, scheduling testing, coordinating EMU stays with testing, and follow up appointments.
- Assumed the multidisciplinary meeting (MECC) invitations and agendas.
- Complete patient rounding after office visits for patient satisfaction and process improvement.
Obstetric Clinical Navigator - Center for Infant and Maternal Health
Cleveland Clinic
05.2023 - 11.2024
- Facilitate connections for a list of up to 175 pregnant and postpartum patients with Social Determinants of Health (SDoH) to resources such as WIC, food stamps, housing, mental health counseling and therapy, and transportation through the Unite Us platform.
- Conduct clinical assessments for pre-eclampsia, blood clots, infections, hemorrhage, and medication compliance during 28-32 week and postpartum calls. Documenting health status and implementing timely intervention to manage risks and improve maternal and fetal outcomes.
- Submit electronic Medicaid reimbursement requests for pregnant patients using the Prenatal Risk Assessment Form on the Ohio Department of Medicaid website.
- Participated to secure $10,000 worth of grant funds to purchase Safe Sleep and newborn items.
Nurse Manager - Women’s Health and Plastic Surgery
Private Diagnostic Center - Duke Health
05.2022 - 03.2023
- Collaborated with Health Center Administrator in determining the fiscal requirements of the specific clinic; submit budgetary recommendations, including necessary nursing personnel and patient care materials necessary for the provision of care.
- Coordinated members of the patient care team to promote optimal utilization of nursing resources among the various clinics.
- Managed various personnel actions including, but not limited to hiring, orientation, performance appraisals, promotions and scheduling; and counsel and conduct formal discipline of clinical staff.
- Utilized various technological resources and platforms to effectively monitor and manage groups of patients tracking their health status and care needs.
Nurse Manager, Ambulatory - Women’s Health Specialty and Subspecialty Clinics
Cleveland Clinic
03.2018 - 03.2022
- Provided direct supervision, management, professional development, and performance evaluation for approximately 70-75 medical assistants, nurses, and assistant nurse managers across nine ambulatory sites within the Women’s Health Institute. Ensured a high standard of patient care and operational efficiency by fostering a collaborative and supportive work environment.
- Oversaw the recruitment, hiring, and onboarding of approximately 25 new employees. Ensured that all new hires are trained to work at the top of their licensure and responsibility, promoting a high standard of care and operational excellence.
- Conducted thorough needs assessments and data analysis to successfully justify the creation of new staffing positions, including OB Navigator, MFM Care Coordinator, Assisted Nurse Managers for OB/GYN and IVF, ensuring the alignment with organizational goals.
- Developed quality and safety initiatives to provide the highest level of care, focusing on specimen errors and falls reduction in the ambulatory setting.
Assistant Nurse Manager, Ambulatory - Women’s Health Specialty and Subspecialty Clinics
Cleveland Clinic
08.2015 - 03.2022
- Tailored care plans meeting the unique needs of patients in the specialty areas of Obstetrics and Gynecology, Urogynecology, and MFM. Ensured top tier patient care by coordinating with interdisciplinary teams and integrating patient feedback.
- Participated in hiring and onboarding of personnel, annual performance reviews, performance improvement, annual competency completion, and readiness rounding.
- Active involvement in key committees and quality initiatives including the Sequential Screen committee, Opioid Subcommittee, Ohio Perinatal Quality Collaborative (OPQC) for preterm births, and Baby Friendly re-designation readiness.
- Planned and executed monthly triage nurse meetings and bi-monthly MFM meetings, ensuring the meetings provided a platform for collaborative problem-solving, case reviews, and the dissemination of updated clinical guidelines.
Registered Nurse - Ambulatory - Women’s Health Specialty and Subspecialty Clinics
Cleveland Clinic
09.2012 - 08.2015
- Engaged in comprehensive patient care conducting educational needs assessments, providing patient education, and implementing individualized plans of care, collaborating with the healthcare team to develop and execute effective care plans and transition of care.
- Supported the orienting of new employees, optimizing office operations, and supporting clinical coordination, was an active resource for clinical staff, addressing concerns, and facilitating teamwork.
- Created a comprehensive step-by-step guide to office processes, procedures, and workflows, recognizing the importance of clarity and efficiency in daily operations. The guide standardized procedures and ensured consistency in practices.
Certified Registered Nurse - Labor and Delivery, Postpartum, and Constant Care Nursery Nurse
Southwest General Hospital
03.2012 - 09.2012
- Demonstrated knowledge and skills necessary to provide appropriate care to patients according to chronological/developmental age and psycho-social maturity.
- Aided the obstetrician or midwife during the delivery process, ensuring a safe and sterile environment, and provided immediate care to the newborn in compliance with plan of care.
- Conducted comprehensive clinical assessments with the healthcare team, reporting any changes in the patient's condition and updating care plans as needed to ensure optimal outcomes.
Certified Registered Nurse and Charge Nurse- Labor and Delivery, Postpartum, and Well Baby Nursery
Genesis Healthcare System
12.2004 - 03.2012
- Planned, provided, and directed care, teaching, and discharge of routine and high-risk labor and delivery/postpartum patients, and well- baby newborns.
- Demonstrated competence in charge nurse leadership responsibilities including collaboration between labor and delivery units to provide optimal patient care and clinical needs.
- Contributed to annual staff evaluations, addressing patient, staff, and physician complaints by investigating, documenting, and resolving issues, promoting a positive and collaborative environment.
Education
Master of Science - Health Administration
Ohio University
Bachelor of Science - Nursing
Ohio University
Associate of Science - Nursing
Ohio University
Associate of Science - Applied Science
Muskingum Area Technical College
Skills
- Critical Thinking Self-directed Excellent Judgement Skills Epic EMR Proficient REDCap Database Priority Organizational Skills Workday and One HR System SERS Safety Reporting System Integrity and Accountability SPICE 0206 Trained Patient Relations Effective Interpersonal Communication
Accomplishments
- Assisted with the Bed Reservation Standard Operating Procedure (SOP) with successful approval.
- Created the Epilepsy Pre-Surgical Evaluation Standard Operating Procedure (SOP). Although not approved, will be used as a template for orienting and covering nurses in Epilepsy Surgical Care Coordination.
- Created the script, participated in, voiced- over, and assisted in editing the Epilepsy Monitoring Unit (EMU) Video for the Adult EMU.
- Assisted with patient feedback and editing of the EMU brochure.
- Assisted with the creation of the EMU Admissions pool in EPIC.
- Updated and edited the EMU patient education booklet.
- Created and distributed over 25 EMU folders to patients in the office.
- Participated as Team Lead for Stuff the Bus campaign.
Certification
- North Carolina State Board of Nursing Compact License
- Nurse Executive Board Certification | American Nurses Credentialing Center
- Certified in Inpatient Obstetrical Nursing | National Certification Corporation
- Human Research Group 2 Social and Behavioral Investigators and Key Personnel | Citi Program
- Open School Basic Certificate | Institute for Healthcare Improvement
Activities
- Infant Mortality Committee and FIMR group
- Ambulatory Practice Council
- Nurse Practice Council
- Women and Children’s Affinity Group
- Compliance Committee - Women’s Health
- Quality Committee- Women’s Health
- IVF Programmatic Review Team
- Sustainable Practice Solutions - create workflows for consistency among multiple sites
- Catalyst Grant Funding Management
- Baby Friendly Designation and recertification audits
- Capital and FTE budget planning
- Joint Commission Readiness Rounds and Audits
- Magnet Accreditation Committee
- Bereavement Committee
- Preceptor for BSN and MSN Students
- Collaborated with teaching facilities for observation clinics for students
- Participated in annual events - American Heart Walk, March of Dimes, and OROC- Outrun Ovarian Cancer, and Epilepsy Walk 2025
Timeline
Epilepsy Surgery Nurse Care Coordinator
University of North Carolina (UNC) Health
11.2024 - Current
Obstetric Clinical Navigator - Center for Infant and Maternal Health
Cleveland Clinic
05.2023 - 11.2024
Nurse Manager - Women’s Health and Plastic Surgery
Private Diagnostic Center - Duke Health
05.2022 - 03.2023
Nurse Manager, Ambulatory - Women’s Health Specialty and Subspecialty Clinics
Cleveland Clinic
03.2018 - 03.2022
Assistant Nurse Manager, Ambulatory - Women’s Health Specialty and Subspecialty Clinics
Cleveland Clinic
08.2015 - 03.2022
Registered Nurse - Ambulatory - Women’s Health Specialty and Subspecialty Clinics
Cleveland Clinic
09.2012 - 08.2015
Certified Registered Nurse - Labor and Delivery, Postpartum, and Constant Care Nursery Nurse
Southwest General Hospital
03.2012 - 09.2012
Certified Registered Nurse and Charge Nurse- Labor and Delivery, Postpartum, and Well Baby Nursery
Genesis Healthcare System
12.2004 - 03.2012
Associate of Science - Nursing
Ohio University
Associate of Science - Applied Science
Muskingum Area Technical College
Master of Science - Health Administration
Ohio University
Bachelor of Science - Nursing
Ohio University
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