L. Brae Hughes
Kernersville,NC
Summary
Marketing and banking professional with 18 years of experience across retail operations, member service, and accounting, combined with a strong foundation in graphic design. Proven ability to support branch‑level marketing needs, design on‑brand materials, and execute community and internal events. Known for strong communication, creative problem‑solving, and building trusted relationships with frontline teams.
Overview
13
13
years of professional experience
Work History
Marketing Coordinator
Allegacy Federal Credit Union
Winston-Salem, NC
01.2024 - Current
- Design on-brand marketing materials to support campaigns, events, and internal communications.
- Collaborate with branch teams and departments across the organization to fulfill marketing requests, and ensure brand and compliance consistency across all materials.
- Plan and execute community events, coordinating logistics and providing on-site support.
- Collaborate cross-functionally with Marketing, Communications, Compliance, and external vendors to deliver high-quality promotional materials.
Member Advisor
Allegacy Federal Credit Union
Winston-Salem, NC
05.2023 - 07.2024
- Consult with members to identify needs and recommend financial solutions.
- Accept and process loan applications while uncovering cross-sell opportunities.
- Open and maintain deposit accounts while providing exceptional service.
- Received Best of the Best Award in 2023 for delivering exceptional member service.
Member Service Representative / Teller Trainer
Allegacy Federal Credit Union
Winston-Salem, NC
08.2022 - 05.2023
- Served as a Structured On-the-Job Training Coach for new tellers.
- Ensured vault and drawer accuracy while processing high-volume transactions.
- Delivered excellent member service and identified financial opportunities.
- Received Best of the Best Award in 2022 for delivering exceptional member service.
Securities Operations Specialist 3
Wells Fargo
Winston-Salem, NC
10.2016 - 08.2021
- Managed and balanced estate and trust accounts under strict deadlines.
- Executed account administrator requests with high accuracy and compliance adherence.
- Received multiple Shared Success Awards for exceptional teamwork or collaboration.
Lead Teller
Wells Fargo
Winston-Salem, NC
02.2015 - 10.2016
Teller
Wells Fargo
Winston-Salem, NC
01.2013 - 02.2015
- Received Award of Excellence for Customer Service: Jan 2013, May 2013
Operations Clerk
Asheville Money Center
Asheville, NC
09.2012 - 12.2012
Education
Guilford Technical Community College
Greensboro, NCAppalachian State University
Boone, NCHigh School Diploma -
Asheville High School
Asheville, NC01-2006
Skills
- Adobe Creative Suite (Illustrator, InDesign, Photoshop)
- Canva
- Microsoft Office Suite
- Event Support & Coordination
- Visual Content Creation
- Customer Relationship Building
Timeline
Marketing Coordinator
Allegacy Federal Credit Union
01.2024 - Current
Member Advisor
Allegacy Federal Credit Union
05.2023 - 07.2024
Member Service Representative / Teller Trainer
Allegacy Federal Credit Union
08.2022 - 05.2023
Securities Operations Specialist 3
Wells Fargo
10.2016 - 08.2021
Lead Teller
Wells Fargo
02.2015 - 10.2016
Teller
Wells Fargo
01.2013 - 02.2015
Operations Clerk
Asheville Money Center
09.2012 - 12.2012
Guilford Technical Community College
Appalachian State University
High School Diploma -
Asheville High School