Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brady Moore

Charlotte

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, team-building, and problem-solving expertise.

Overview

14
14
years of professional experience

Work History

Assistant Store Manager/Lead Retail Sales Consultant

Fedex Office
02.2019 - Current
  • Managed relationships with external agencies for graphic design, shipping, printing, and copywriting services
  • Assisted with graphic design projects for optimal print results and client satisfaction.
  • Tailored print solutions to meet clients' specific branding needs, reinforcing their market identity.
  • Collaborated with graphic design teams to create visually appealing promotional materials that captured target audience attention.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Created and maintained safe and secure work environments for employees.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working to significantly raise customer satisfaction ratings.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Performed Team Member Performance Evaluations
  • Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.

Assistant Manager, Head Projection Manager

Regal Entertainment Starlight Stadium 14
05.2011 - 02.2019
  • Assisted in week to week film booking
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Supervised overall scheduling, maintenance, and upkeep of projection booth to ensure optimum film presentation

Education

Bachelor's Degree - Media Studies

University of North Carolina At Greensboro
Greensboro, NC
12.2010

Skills

  • Customer service and engagement
  • Canva
  • Adobe Acrobat
  • Microsoft Office
  • Budgeting
  • Customer relations
  • Team building and leadership
  • Copyediting
  • Proofreading
  • Creative writing techniques

Accomplishments

  • Published Author
  • Receiver of 2021 OnlineBookClub.com YA Fiction Book of the Year
  • 2023 Fedex Office President's Club Recipient

Timeline

Assistant Store Manager/Lead Retail Sales Consultant

Fedex Office
02.2019 - Current

Assistant Manager, Head Projection Manager

Regal Entertainment Starlight Stadium 14
05.2011 - 02.2019

Bachelor's Degree - Media Studies

University of North Carolina At Greensboro
Brady Moore