Bradley Morgan
Maintenance Technician
Shelby
Summary
Diligent Maintenance Mechanic adept at performing routine checks on machines and identifying possible problems. Strong mechanical and mathematical skills with outstanding manual dexterity. Advanced knowledge of diagnostics and troubleshooting.
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Express Lane Operations Superviser
Gastonia Chrysler Dodge Jeep Ram
09.2024 - 12.2024
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
Service Technician
Gastonia Chrysler Dodge Jeep Ram
04.2023 - 09.2024
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Explained diagnostic findings to customers and outlined repair or service options.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
Maintenance Control Manager
Army
04.2021 - 09.2022
- Supervised employee performance, preventive maintenance and safety.
- Planned scheduled maintenance outages as part of preventive maintenance program.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Rolled out improved training programs for maintenance employees.
- Conducted training, licensing and vehicle inspections for new employees.
- Provided guidance to management regarding project bids for onsite improvements.
- Rolled out improved training programs for maintenance employees.
- Reviewed and studied schematic diagrams to properly plan and process assignments.
- Kept track of equipment, inventories and system upgrades in order to prepare and present detailed reports to upper management.
- Verified proper analysis and troubleshooting of electrical, hydraulic, and pneumatic systems.
- Paid close attention to guidelines, specifications and detailed instructions to continuously adhere to strict operational and maintenance regulations.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
- Hired and trained new control manager workers to improve efficiency of department and cultivate productive work atmosphere.
- Reviewed and studied blueprints to double-check installation and implementation project requirements.
Maintenance Supervisor
Army
02.2019 - 04.2021
- Monitored employee work tasks while installing, aligning and balancing new equipment for projects.
- Adjusted machine settings to maximize performance and equipment longevity.
- Provided guidance to management regarding project bids for onsite improvements.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Overhauled, installed and repaired centrifugal compressors, pumps, valves, separators and generators.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Reviewed and studied schematic diagrams to properly plan and process assignments.
- Kept track of equipment, inventories and system upgrades in order to prepare and present detailed reports to upper management.
- Managed efficient teams of up to 8 employees.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Maintenance Crew Member
Army
04.2016 - 02.2019
- Attended training courses to build understanding of processes, techniques and industry.
- Shadowed senior team members to learn all related jobs and tasks.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Filled out timesheets and paperwork according to identified requirements.
- Troubleshot minor issues with office tools and equipment, escalating more serious problems to supervisor.
- Maintained punctuality in work attendance and project completion.
- Supported organizational objectives with help from existing employees.
- Closely monitored procedures under direction of leadership to identify potential areas for improvement.
Education
High School Diploma -
Crest High School
Shelby, NC 08.2011 - 06.2015
Skills
Inventory replenishment
Operations management
Performance monitoring
Quality assurance
Employee development
Timeline
Express Lane Operations Superviser
Gastonia Chrysler Dodge Jeep Ram
09.2024 - 12.2024
Service Technician
Gastonia Chrysler Dodge Jeep Ram
04.2023 - 09.2024
Maintenance Control Manager
Army
04.2021 - 09.2022
Maintenance Supervisor
Army
02.2019 - 04.2021
Maintenance Crew Member
Army
04.2016 - 02.2019
High School Diploma -
Crest High School
08.2011 - 06.2015
Similar Profiles
Haley HovisHaley Hovis
Service Advisor at Gastonia Chrysler Dodge Jeep RamService Advisor at Gastonia Chrysler Dodge Jeep Ram
Claude WilcoxClaude Wilcox
Senior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep RamSenior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep Ram
Felix Gonzalez PrietoFelix Gonzalez Prieto
Mechanic at Planet Dodge / Bomnin Dodge Chrysler Jeep RamMechanic at Planet Dodge / Bomnin Dodge Chrysler Jeep Ram