Bracken Carpenter
Hickory
Overview
2
2
years of professional experience
Work History
Tier 1 NOC Technician
Voigt Industrial Electronics
06.2022 - Current
- Enhanced network performance by monitoring and troubleshooting system issues and outages.
- Reduced downtime for clients by providing timely resolution of technical problems.
- Ensured smooth network operations by configuring and maintaining hardware, software, and other related components.
- Collaborated with team members on network upgrades and expansions, resulting in increased efficiency and productivity.
Education
Associate of Applied Science - Information Technology/Cybersecurity
Wake Technical Community College
Raleigh, NC12.2024
Skills
- Network Configuration
- Security Protocols
- Virtualization Technologies
- Next Gen 911 Services
- Vendors/Customers
Timeline
Tier 1 NOC Technician
Voigt Industrial Electronics
06.2022 - Current
Associate of Applied Science - Information Technology/Cybersecurity
Wake Technical Community College