Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bonnie Davidson

Charlotte

Summary

Dynamic leader with a proven track record at Compass Group USA, enhancing team productivity and customer satisfaction through innovative workflow solutions and effective problem-solving. Skilled in staff management and customer service, adept at training and mentoring with a keen attention to detail. Achieved significant improvements in operational efficiency and service quality, demonstrating adaptability and strong decision-making capabilities.

Overview

15
15
years of professional experience

Work History

Supervisor

Compass Group USA
07.2023 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Frequently inspected production area to verify proper equipment operation.

Bus Driver

Chandler Unified School District
06.2010 - 12.2021
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
  • Trained new bus drivers in company policies, route navigation techniques, and safety protocols to ensure smooth onboarding experiences.

Education

Bachelor of Science - Food And Nutrition

Arizona State University
Tempe, AZ
12-2021

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Decision-making
  • Conflict resolution
  • Verbal and written communication
  • Adaptability and flexibility

Timeline

Supervisor

Compass Group USA
07.2023 - Current

Bus Driver

Chandler Unified School District
06.2010 - 12.2021

Bachelor of Science - Food And Nutrition

Arizona State University
Bonnie Davidson