Bonnie Davidson
Charlotte
Summary
Dynamic leader with a proven track record at Compass Group USA, enhancing team productivity and customer satisfaction through innovative workflow solutions and effective problem-solving. Skilled in staff management and customer service, adept at training and mentoring with a keen attention to detail. Achieved significant improvements in operational efficiency and service quality, demonstrating adaptability and strong decision-making capabilities.
Overview
15
15
years of professional experience
Work History
Supervisor
Compass Group USA
Atrium Health Mercy-2001 Vail Ave Charlotte,NC,
07.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Frequently inspected production area to verify proper equipment operation.
Bus Driver
Chandler Unified School District
1525 W. Frye Rd. Chandler, AZ
06.2010 - 12.2021
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
- Trained new bus drivers in company policies, route navigation techniques, and safety protocols to ensure smooth onboarding experiences.
Education
Bachelor of Science - Food And Nutrition
Arizona State University
Tempe, AZ12-2021
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Decision-making
- Conflict resolution
- Verbal and written communication
- Adaptability and flexibility
Timeline
Supervisor
Compass Group USA
07.2023 - Current
Bus Driver
Chandler Unified School District
06.2010 - 12.2021
Bachelor of Science - Food And Nutrition
Arizona State University