Driven Charity Fundraiser with expertise in non-profit and for-profit sectors. Coordinated and executed multiple fundraising campaigns, fostering relationships and strategic partnerships. Strong skills in persuasive communication, team leadership, and creative problem-solving have enhanced donor contributions and community engagement.
Overview
25
25
years of professional experience
4011
4011
years of post-secondary education
1
1
Certification
Work History
Project Manager (Contractor)
K2 Consulting Group
Raleigh
06.2023 - Current
Lead Process Improvement projects for various clients of K2 Consulting.
Advised PMO on process improvements and optimal use of Jira and Confluence.
Developed comprehensive company-wide instructions for effective distribution.
Communicated project updates across all organizational levels.
PMO Director (Remote)
ACF Technologies
Asheville
08.2020 - 04.2023
Established PMO with 33 employees across project management, business analysis, quality assurance, engineering, and training, enhancing project delivery in technology firm with $22 million annual sales.
Directed major initiatives for Department of Defense, including global server migration and SaaS upgrades for military installations worldwide.
Managed staff effectively to execute 150 active projects annually, ensuring adherence to SOC 2, HITRUST, and FedRAMP compliance standards.
Collaborated on RFP development for new business opportunities with C-level and V-level management, conducting resource planning to align contracts with strategic goals.
Project Manager II
Western Carolina
Cullowhee
02.2016 - 08.2020
Implemented Blackbaud Raiser’s Edge and trained advancement department users to enhance fundraising capabilities.
Led Ellucian Banner 9 implementation with NC State office, enhancing portal experience for faculty, staff, and students.
Updated back-end technologies using AWS and Oracle, streamlining front-end web pages to improve user navigation.
Developed project management standards for new PMO structure, assisting director with implementation.
Managed university-wide projects and business process reengineering initiatives effectively.
Facilitated monthly community of practice workshops on business analysis and project management best practices to foster collaboration and knowledge sharing.
Oversaw resources from multiple groups in a matrix project environment to ensure successful outcomes.
Performed roles as business analyst, quality analyst, and trainer for project completion.
Project Manager II
University of North Carolina
Chapel Hill
11.2012 - 02.2016
Implemented processes and procedures in project management, business analysis, change management, and user testing for clinical/healthcare research applications within the Office for Research.
Provided technical solutions and user training for Grant Administration systems in UNC Research Department.
Lead Business Process Improvement sessions with UNC Global Center to automate the hiring process of international faculty and the acceptance process for international students.
Gathering business requirements for the storage of UNC Global contracts with US and international partnership agreements (paper to digital initiative with data sorting capabilities).
Project manager and quality manager for multiple IT projects to enhance the functionality and user experience for the Clinical Research Internal Review Board (IRB) and Conflict of Interest offices at UNC.
Also served as QA Lead for PeopleSoft data migration in UNC Research systems and other university projects.
Project Manager
Wal-Mart Corporate Headquarters
Bentonville
09.2009 - 11.2012
Managed full project lifecycle for global customer analytics, workforce management, pharmacy point-of-sale, criminal background checks, vendor licensing and bidding, customer experience, store of the future, and e-commerce projects.
Led process improvement sessions with corporate leadership and serve as a consultant to implement best practices and procedures for new Business Analysis Center of Excellence by coaching PM/BA groups and guiding them through globally recognized standards in requirements engineering.
Managed quality performance for all global projects and programs with HP Quality Center.
Significant IT Budget Team member, providing budget estimations and enterprise roadmaps for all IT projects to be implemented.
Mentored junior-level business analysts, project managers, developers, and other project members on corporate vision, SDLC, BABOK aligned practices, PMI methodology, and Agile methodology.
Senior Business Analyst
Pharmaceutical Product Development (PPD Inc.)
Morrisville
04.2001 - 09.2009
Reduced IT infrastructure costs by leveraging technologies across business units and promoted business maturity by transforming independent groups into one collaborative team.
Implemented IBM Websphere Portal technologies across the enterprise and aligned with Oracle Identity Management, Siebel CTMS, Livelink, SharePoint, and open source LAMP environments to provide internal and external user groups with a single presentation layer of multiple data sources.
Collaborated with other analysts and project members across all impacted business units including data center, security, quality assurance, helpdesk, training, operations, and others as required to promote ownership and partnership across multiple levels of the organization.
Maintained external-facing web portal for 300+ clinical project teams and implemented continuous enhancements as requested through electronic surveys and interviews with project leadership and super users.
Key member of IT business process/project steering team for enterprise architecture and responsible for developing vision, strategy, and roadmap for web portal product line.
Education
Master's - Project Management
Western Carolina University
NC
B.S. - Technology and Applied Science
Western Carolina University
NC
Skills
Project portfolio management
Budget management
RFP development
Grant writing and administration
Online fundraising
Creating fundraising programs
Event planning
Donor recognition
Stakeholder engagement
Nonprofit partnerships
Customer relationship management
Developing proposals and presentations
Blackbaud Raiser's Edge
Certification
Negotiation Mastery Certification, Harvard Business School, 2017 Six Sigma Green Belt, Western Carolina University, 2016 Grant Administration Level 1, UNC Office of Research (2014) Project Management Professional- PMP, Project Management Institute, 2007 Certified Scrum Master, Scrum Alliance, 2011
References
Available Upon Request
Recent Experience
10+ years as a Film Producer and Fundraiser through crowd-funding platforms for documentaries and feature films such as Bloody Summer Camp 2.
Active alumni volunteer with Sigma Phi Epsilon, headquartered in Richmond, VA.
Languages
American Sign Language
Limited
Accomplishments
Volunteer of the Year - Sigma Phi Epsilon 2017
Affiliations
Volunteer Chapter Counselor, WCU Greek Department (2014-2020)