Bobby L. Chavis III
Roanoke Rapids,NC
Summary
Experienced and dedicated professional with a strong desire to excel in a managerial position. Known for unwavering dependability and genuine enthusiasm, eager to leverage exceptional communication, organizational, and problem-solving skills in a leadership role. Proven track record of delivering results and fostering effective team collaboration, well-equipped to drive success and contribute to the growth of an organization.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Co-Manager
Harris Teeter
12.2020 - Current
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
- Collaborated with Store Manager to develop promotional strategies that effectively attracted new customers and increased foot traffic.
- Developed comprehensive action plans for underperforming departments, resulting in significant improvements in sales figures and customer satisfaction ratings.
- Increased sales revenue by training and mentoring staff in effective selling techniques and product knowledge.
Assistant Manager
Lidl
09.2018 - 12.2020
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Assistant Store Manager
Sheetz
09.2013 - 09.2018
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Office Assistant
Food-lion
02.2012 - 09.2013
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Education
High school -
East Wake High School
Wendell, NC06.2011
Skills
- Staff management
- Contract negotiation
- Staff development
- Marketing management
- Team leadership
Certification
- Microsoft Word 2010
- Microsoft PowerPoint 2010
- Microsoft Access 2010
- Microsoft Excel 2010
- Financial Literacy
- Servsafe certified
- Bioworks certificate
Timeline
Certified Co-Manager
Harris Teeter
12.2020 - Current
Assistant Manager
Lidl
09.2018 - 12.2020
Assistant Store Manager
Sheetz
09.2013 - 09.2018
Office Assistant
Food-lion
02.2012 - 09.2013
High school -
East Wake High School
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