Dedicated RX Renewal Specialist with a proven track record in managing customer renewals and enhancing satisfaction. Skilled in analytical thinking and team collaboration, ensuring seamless service continuity.
Work History
RX Renewal Speialist
13 Years 7 Months
180 Medical | 11.2012 - 06.2026
Managed customer renewals, ensuring timely processing of orders and maintaining service continuity.
Analyzed client needs to provide tailored solutions, enhancing customer satisfaction and retention rates.
Collaborated with cross-functional teams to streamline renewal workflows, improving operational efficiency.
Developed training materials for new staff on renewal processes, fostering knowledge transfer and consistency.
Education
High School Diploma
North Brunswick | Leland, NC | 1976
Skills
Customer service skillsReached out to Doctor's offices for RX renewals Great computer skills