Dynamic professional with extensive experience as a Correctional Officer II at James River Correctional Center, skilled in corrections and rehabilitation. Proven ability to foster a secure environment while providing psycho-social counseling to vulnerable youth. Proficient in MS Word and committed to enhancing community well-being through effective communication and support.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Correctional Officer II
James River Correctional Center
Jamestown
09.2024 - Current
Assisted in maintaining a secure environment within the prison
Participated in searches of residents’ cells, body (clothed and unclothed), property and work area to ensure control of contraband and compliance with institutional health standards.
Supervised residents’ movement activities in housing areas, recreational areas, dining and visiting areas.
Conducted residents counts at designated times in assigned units to ensure security and early detection of escapees.
Ensured residents complied with regulations, memorandums, posted orders, policies, and procedures and operation of the unit.
Controlled access and security to all unit key keys.
Aided in rehabilitative and basic cognitive needs on an individual basis to inmates, serves as role model for inmates.
Completed verbal and written reports to supervisors regarding residents’ behavior, rules, violation, work and repair orders, security issues, and transportation of residents.
Determined appointment procedures for addressing violation of a resident.
Conducted on-site alcohol/drug testing in accordance with division policies.
Collected, handled and maintained evidence in accordance with policy, procedures, and case law.
Ensured all conditions in living and working areas are sanitary.
Warehouse Division and Maintenance
AMAZON
West Fargo
07.2024 - 09.2024
Assisted in collecting and sorting packages by using the bar code and other equipment used for this purpose.
Stored and organized inventory.
Moved inventory from storage area to the loading docks in accordance with instructions.
Maintained a clean and safe environment in the warehouse.
Customer Service and Store Maintenance
Walmart
Fargo
06.2023 - 08.2024
Participated in management including maintaining a sanitary environment in the store.
Assisted customers in store to located products.
Assisted the inside management team with sales using the cash register machines.
Assisted customers through the telephone, electronic means and face to face in accordance with the store’s policies.
Responded professionally to customers and helped to address their complaints.
Operated and helped to maintain warehouse equipment.
Food Service
DOMINOS Store 1875
Fargo
11.2023 - 02.2024
Greeted customers in the store and assisted in taking orders.
Answered telephone calls to address customers’ queries and complaints.
Assisted the food management team with food preparation including operation of the ovens.
Participated in tasks to keep the store in a clean and sanitary condition.
Assisted with sales through the electronic cash register machine.
Assisted the management with other tasks as requested.
Staff Officer
Armed Forces of Liberia
02.2022 - 05.2023
Nominated for the second deployment in an international peacekeeping mission abroad to work as a staff officer in the training cell responsible to train military and police forces from diverse countries in Sector Center, Mopti, Mali.
Infantry Officer
Armed Forces of Liberia
Monrovia
07.2007 - 05.2022
Served over 12 years as a military officer in the Armed Forces of Liberia in multiple leadership positions.
Highly trained in planning military operations for a Brigade-sized force of over 600 troops.
Coach and Mentor
Grassroot Ministries
Margibi Co.
12.2020 - 01.2022
Provided psycho-social counseling to youth from homes affected by the civil war and the 2014-15 EBOLA pandemic.
Coordinated with community heads to locate the vulnerable and most affected youth.
Designed programs that placed youth into cohort groups of least affected to most vulnerable.
Worked with the program director to implement training that help youth to overcome stigmas of family abuse and drug abuse recovery.
Helped to instruct youth in life skills such as computer training, drawing and arts and craft to make them useful citizens.
Planned and prepared engaging activities for children affected by drug abuse and crime.
Served as caregiver for children between the ages of 05-15 yrs.
Military Representative
Armed Forces of Liberia
07.2019 - 08.2019
Participated in training with US Forces from Jul-Aug 2019 when representing the Armed Forces of Liberia to Lansing, Michigan to take part in OPERATION NORTHERN STRIKE.
OP NS is an annual combined live fire exercise sponsored by Michigan National Guard wherein troops from allied militaries of the US jointly participate in a weeklong military training on US soil.
Staff Officer
Armed Forces of Liberia
07.2015 - 08.2016
Deployed and served abroad to first international peacekeeping operation with the United Nations Peace Keeping troops in Mali as a staff officer in Sector East, Gao planning and coordinating training of troops from diverse militaries.
Operations Officer
Armed Forces of Liberia
04.2014 - 07.2015
Served as Operations Officer at 23rd Infantry Brigade and liaison officer to Civilian Law Enforcement agencies during OP WHITE SHIELD I and II.
OP WS I & II were supported by the US Army to contain the spread of EBOLA Virus Disease Outbreak in Liberia from 2014-2015.
High School Instructor-Economics
Greater Vision Christian School
Bushrod Island
07.2005 - 03.2007
Designed and delivered comprehensive lesson plans in accordance with the Ministry of Education curriculum.
Created a positive learning environment that fostered student engagement.
Developed and administered assessments to evaluate student progress and mastery of concepts.
Maintained accurate records of student attendance and grades.
Addressed student needs and conflicts with patience and empathy.
Maintained a safe, orderly and respectful classroom environment conducive to learning.
Education
Bachelor of Science - Economics, Demography/Statistics
University of Liberia
Monrovia, Liberia
05.2004
Skills
Basic Computer Literacy
MS Word
Excel
Outlook
Access
Classroom Instruction
Corrections and Rehabilitation
Caregiver
Psycho-social Counseling
Working with Vulnerable Youth
Physical Fitness
Customer Service
Creative Artist
Certification
2025, Emergency Care and Safety Adult AED and CPR
2024, Declaration of Correctional Officer Training Classroom
2018, Diploma in Military Science
2014, Diploma Completion of Training Military Senior Staff College
References
William Manyango, Night Supervisor, James River Correctional Facility
Peter M. Freeman, Team Lead, Walmart Super Store, Fargo, ND
Pewee Ballah, Armed Forces of Liberia, Baton, Rouge, LA, 4329015011
Military Experience
Infantry Officer, Armed Forces of Liberia, Lieutenant Colonel, Barclay Training Center, Capitol Hill, Monrovia, Liberia, 07/01/07, 05/31/22, Served over 12 years as a military officer in the Armed Forces of Liberia in multiple leadership positions., Highly trained in planning military operations for a Brigade-sized force of over 600 troops.
Operations Officer, 23rd Infantry Brigade, Liberia, 04/01/14, 07/31/15, Served as Operations Officer and liaison officer to Civilian Law Enforcement agencies during OP WHITE SHIELD I and II., Supported by the US Army to contain the spread of EBOLA Virus Disease Outbreak in Liberia from 2014-2015.
Staff Officer, United Nations Peace Keeping, Mali, 07/01/15, 08/31/16, Deployed and served abroad to first international peacekeeping operation with the United Nations Peace Keeping troops in Mali., Planning and coordinating training of troops from diverse militaries.
Military Representative, Armed Forces of Liberia, Lansing, MI, USA, 07/01/19, 08/31/19, Participated in training with US Forces during OPERATION NORTHERN STRIKE., An annual combined live fire exercise sponsored by Michigan National Guard.
Staff Officer, International Peacekeeping Mission, Mali, 02/01/22, 05/31/23, Nominated for the second deployment in an international peacekeeping mission abroad., Responsible to train military and police forces from diverse countries.
Coach and Mentor, Grassroot Ministries, VOA Community, Margibi Co., Liberia, 12/01/20, 01/31/22, Provided psycho-social counseling to youth from homes affected by the civil war and the 2014-15 EBOLA pandemic., Coordinated with community heads to locate the vulnerable and most affected youth., Designed programs that placed youth into cohort groups of least affected to most vulnerable., Worked with the program director to implement training that help youth to overcome stigmas of family abuse and drug abuse recovery., Helped to instruct youth in life skills such as computer training, drawing and arts and craft., Planned and prepared engaging activities for children affected by drug abuse and crime., Served as caregiver for children between the ages of 05-15 yrs.
High School Instructor-Economics, Greater Vision Christian School, Bushrod Island, Monrovia, Liberia, 07/01/05, 03/31/07, Designed and delivered comprehensive lesson plans in accordance with the Ministry of Education curriculum., Created a positive learning environment that fostered student engagement., Developed and administered assessments to evaluate student progress and mastery of concepts., Maintained accurate records of student attendance and grades., Addressed student needs and conflicts with patience and empathy., Maintained a safe, orderly and respectful classroom environment conducive to learning.
Timeline
Correctional Officer II
James River Correctional Center
09.2024 - Current
Warehouse Division and Maintenance
AMAZON
07.2024 - 09.2024
Food Service
DOMINOS Store 1875
11.2023 - 02.2024
Customer Service and Store Maintenance
Walmart
06.2023 - 08.2024
Staff Officer
Armed Forces of Liberia
02.2022 - 05.2023
Coach and Mentor
Grassroot Ministries
12.2020 - 01.2022
Military Representative
Armed Forces of Liberia
07.2019 - 08.2019
Staff Officer
Armed Forces of Liberia
07.2015 - 08.2016
Operations Officer
Armed Forces of Liberia
04.2014 - 07.2015
Infantry Officer
Armed Forces of Liberia
07.2007 - 05.2022
High School Instructor-Economics
Greater Vision Christian School
07.2005 - 03.2007
Bachelor of Science - Economics, Demography/Statistics