Service-oriented professional with extensive knowledge of busy concession environments and fast-handed work. Successful at multitasking while staying positive and efficient in high-stress situations.
Overview
4
4
years of professional experience
Work History
Pool Concession Attendant/Restaurant Hostess
North Stone Country Club
Huntersville
06.2025 - Current
Maintained cleanliness and organization of concession area throughout shifts.
Operated cash register and processed payments accurately and efficiently.
Assisted in inventory management by restocking supplies as needed.
Provided friendly customer service, addressing inquiries and resolving concerns.
Front Desk Receptionist
iShine Yoga and Wellness
Huntersville
09.2021 - 08.2024
Managed appointment scheduling using online booking systems for yoga classes.
Greeted clients warmly, creating a welcoming atmosphere at the wellness center.
Answered phone inquiries, providing information about services and class schedules.
Maintained cleanliness and organization of the front desk and waiting area.
Processed client payments efficiently, ensuring accurate transaction records.
Assisted clients with membership sign-ups and account updates promptly.
Coordinated with yoga instructors to facilitate smooth class transitions.
Employee
Whit's Frozen Custard
Huntersville
07.2023 - 07.2024
Completed day-to-day duties accurately and efficiently.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Operated custard machines ensuring consistent product quality and safety.
Engaged customers in conversation to enhance their overall experience and satisfaction.
Closed shop by cleaning workstations, restocking shelves with supplies, and emptying trash cans.
Education
Bachelor of Science - Communications
NC State University
Raleigh
05-2028
Skills
Time management
Customer service
Point of sale operation
Listening and comprehension
Engaging personality
Reliable team worker
Adherence to policies
Effective communication
Cash register operations
Affiliations
Girl Talk Club President - Junior and Senior year of High School
Oven' Lovin Club President - Junior and Senior Year of High School
Accomplishments
National Honors Society - Junior and Senior Year of High School