Summary
Overview
Work History
Education
Skills
Certification
Timeline
FLIGHT EXPERIENCE
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Blane Fulbright

Blane Fulbright

Connelly Springs

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Guest Services Staff

Rock Barn Country Club & Spa
07.2021 - Current
  • Point of contact at bag drop and outside member service.
  • Staged and maintained 110 golf cars.
  • Assisted guests with special requests, ensuring a comfortable and enjoyable stay.
  • Tee sheet management and outside starter on busy days.
  • Reported to pro staff on inventory levels of range balls, score cards, pencils, tees, towels, and cart cleaning supplies.
  • Played golf alongside members of the club.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Trained new hires to maintain the appropriate standard and service level of the work environment.

Line Technician

Wilson Air Center
01.2025 - 04.2025
  • Assisted in marshaling incoming aircrafts into designated parking areas, facilitating efficient use of limited space resources.
  • Assisted pilots with flight preparation tasks, ensuring timely departures and smooth operations.
  • Managed inventory of fuel trucks and ensured accurate fueling records, maintaining operational readiness at all times.
  • Provided exceptional customer service to both passengers and crew, fostering positive relationships with clients.
  • Streamlined refueling processes for increased efficiency and reduced downtime between flights.
  • Participated in ongoing training programs to stay current on industry best practices and maintain top-level expertise in job functions.
  • Contributed to maintenance of clean and organized ramp area, promoting professional working environment.
  • Refilled aircraft potable water tanks, applying appropriate safety and health guidelines to connections and transportation.

Line Service Technician

Race City Flight Operations
04.2024 - 01.2025
  • Fuel and add oil to assure all aircraft are ready for the appropriate flight block.
  • Report to FBO staff for any assistance they may need with guest service or information.
  • Opportunity to shadow both A&Ps and IAs performing maintenance & inspections daily.
  • Adhered to strict safety guidelines while performing towing operations, reducing the risk of accidents or damage to aircraft.
  • Maintained a clean and organized ramp area, promoting a safe working environment for all team members.

Intern

Columbine Country Club
05.2023 - 08.2023
  • Point of contact at bag drop and outside member service.
  • Attended members on the practice tee while controlling starting and finishing times on holes 1 & 9.
  • Managed day-to-day operations of the par 3 course.
  • Taught 5 groups of junior golfers weekly.
  • Walked with and helped junior play day groups at the par 3 and championship course weekly.
  • I worked as both a fore caddie and a carry caddie. I started as a beginner level B caddie and got promoted to an Honor level caddie by the end of the summer.

Outside Services Staff

Ole Still Golf Club/Player's Ridge Golf Club
07.2020 - 08.2021
  • Staged and maintained golf cars.
  • Point of contact service to members at bag drop.
  • Assisted professional staff, helped set up, and prepare for tournaments.

Education

1 Semester -

Methodist University
Fayetteville, NC
12.2023

2 Semesters - undefined

NC State University
Raleigh, NC
05.2023

High School Diploma - undefined

East Burke High School
Connelly Springs, NC
06.2022

Commercial Rating - Flight Training

Race City Flight Operations
Mooresville, NC
08-2025

Skills

  • Strong empathy
  • Exceptional communication
  • Guest relations
  • Complaint handling
  • Problem-solving skills
  • Time management
  • Listening skills
  • Training and mentoring
  • Team building

Certification

  • Commercial ASEL
  • Instrument Rating
  • FAA First Class Medical

Timeline

Line Technician

Wilson Air Center
01.2025 - 04.2025

Line Service Technician

Race City Flight Operations
04.2024 - 01.2025

Intern

Columbine Country Club
05.2023 - 08.2023

Guest Services Staff

Rock Barn Country Club & Spa
07.2021 - Current

Outside Services Staff

Ole Still Golf Club/Player's Ridge Golf Club
07.2020 - 08.2021

2 Semesters - undefined

NC State University

High School Diploma - undefined

East Burke High School

1 Semester -

Methodist University

Commercial Rating - Flight Training

Race City Flight Operations

FLIGHT EXPERIENCE

  • Race City Flight Operations, Mooresville, NC - Student
  • Private Pilot Certificate
  • 130 total flight hours
  • 331 hours of instrument time
  • 37 hours of XC PIC time

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Blane Fulbright