Blanche Butcher
Ramseur
Summary
Dynamic and dependable professional with extensive experience at the United States Post Office, excelling in mail delivery and customer service. Proven ability to resolve conflicts and optimize route organization, ensuring timely and accurate deliveries. Skilled in cash handling and vehicle operation, consistently recognized for exceptional performance and commitment to safety.
Overview
21
21
years of professional experience
Work History
Rural Mail Carrier
United States Post Office
Franklinville
10.2003 - 03.2025
- Provided change-of-address cards and other postal forms upon customer request.
- Reported any safety or security incidents encountered during the course of duty.
- Delivered and collected mail for designated route to businesses and residential homes using satchels, cars and small trucks.
- Collected money for cash-on-delivery and postage-due mail to turn in receipts to postal office.
- Separated mail to be transported to relay boxes along route for subsequent delivery.
- Organized mail for delivery in a timely manner according to established routes and schedules.
- Obtained signatures for registered, certified, and insured mail.
- Communicated effectively with supervisors regarding route progress or changes.
- Adhered to all USPS policies and procedures related to delivering mail.
- Sold stamps and money orders to mail customers along daily route.
- Provided excellent customer service while interacting with customers on route.
- Scanned labels on letters or parcels to confirm receipt.
- Delivered various types of mail on routes according to strict timelines.
- Cleaned and checked over vehicle after completion of daily deliveries.
- Responded promptly to emergency situations when called upon.
- Regularly monitored fuel levels in postal vehicle ensuring it never runs out of gas.
- Operated vehicle in accordance with applicable laws and regulations.
- Observed road rules, weather, and road conditions and other factors to maintain safe driving record.
- Used road maps or GPS to verify routes and designated addresses.
Officer-in-Charge
United States Post Office
Staley
08.2009 - 02.2011
- Resolved customer complaints in an efficient and professional manner.
- Stored and safeguarded classified information to maintain utmost confidentiality.
- Maintained records of employee attendance and performance.
- Implemented changes based on feedback from customers or stakeholders.
- Enforced security protocols within the workplace environment.
- Tracked financial information such as accounts receivable and payable data.
- Managed daily operations, including scheduling, budgeting, and staff supervision.
- Executed emergency response security to eliminate hazards and potential dangers.
- Prepared reports on operational activities for upper management review.
- Requisitioned, received and properly stored unit equipment and supplies.
- Provided technical support for computer systems, phones, printers.
- Responded quickly and efficiently to emergency situations requiring immediate attention.
- Prepared detailed written reports and formulated policy and guidance for use of subordinate organizations.
- Completed routine maintenance and repair.
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Utilized various software and tools to streamline processes and optimize performance.
- Updated and maintained databases with current information.
Education
High School Diploma -
Eastern Randolph High School
Ramseur, NC06-2000
Skills
- Mail delivery
- Customer service
- Route organization
- Cash handling
- Conflict resolution
- Vehicle operation
- Hand-eye coordination
- Vehicle inspection
- Staff supervision
- Time management
- Problem solving
- Sorting mail
- Prioritization
- Safe driving
- Delivery procedures
- Vehicle maintenance
- Address verification
- Dependability
- Package handling
- Weather preparedness
- Geographical expertise
- Postal regulations
- Postage calculation
- Postal Code Sorting
- Negotiation skills
- Equipment maintenance
- Scan parcels
- GPS use
Affiliations
- I am a problem solver i diy anything and everything i don't have a hobby i have hobbies
- After 22 years as a carrier i have a wide range of mechanic skills from changing tires to changing fans in my cars
- I also took most of the vocational classes in school
Timeline
Officer-in-Charge
United States Post Office
08.2009 - 02.2011
Rural Mail Carrier
United States Post Office
10.2003 - 03.2025
High School Diploma -
Eastern Randolph High School
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