Blake Clark
Raleigh
Summary
Accomplished Service and Engagement Team Leader at Target, adept in fostering team collaboration and driving performance improvements. Leveraged analytical thinking and conflict resolution skills to enhance team productivity by 30%. Excelled in creating an inclusive culture, prioritizing staff training, and elevating customer support standards.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Service and Engagement Team Leader
Target
06.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
Bachelor of Science - Psychology
University of North Carolina At Chapel-Hill
Chapel Hill, NC05.2024
High School Diploma -
Neuse Christian Academy
Raleigh, NC05.2018
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Team Supervision
- People Management
- Staff Training
- Work Planning and Prioritization
- Coaching and Mentoring
- Documentation And Reporting
- Performance Improvement
- Complex Problem-Solving
- Analytical Thinking
- Conflict Resolution
- Daily workflow improvement
- Mentoring
- Leading Team Meetings
- Safety
- Staff education and training
- Client Support
- Cash Handling
- Issue Resolution
- Complaint resolution
- Shift Scheduling
- Giving Constructive Feedback
- Evaluating Employee Work
- Team Check-Ins
- Performance Evaluations
- Sales expertise
- Account Management
Certification
- CPR/AED Certification
Soccer, basketball, and fishing.
Started playing soccer in kindergarten, and played until my senior year in high school. I enjoying playing basketball with friends to relax, and for exercise. Fishing is also another lifelong hobby that allows me to be adventurous, and provides another outlet to enjoy nature.
Languages
Spanish
Elementary
Timeline
Service and Engagement Team Leader
Target
06.2023 - Current
Bachelor of Science - Psychology
University of North Carolina At Chapel-Hill
High School Diploma -
Neuse Christian Academy
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