Jonathan Abercrombie
Charlotte
Summary
Motivated and ambitious individual with an unwavering commitment to personal and professional growth. Known for creative thinking and innovative problem-solving, consistently optimizing new ways to approach KPIs and drive results. Known for excellent communication skills and a natural ability to build relationships, with a passion for helping others set and achieve goals.
Overview
5
5
years of professional experience
Work History
Delivery Associate
Aspire Logistics (Amazon)
08.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries.
- Operated delivery vans in a safe manner
- Created plans for other team members to complete routes as fast as possible without compromising safety and quality
Assistant Manager
Extra Space Storage
06.2023 - 07.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Outbound Shipping Supervisor
1-800 Contacts
06.2020 - 06.2023
- Supervised shipping team of 28 employees.
- Maintained effective communication channels between shipping department, and leadership teams for smooth operations.
- Coordinated with receiving staff to ensure accurate inventory management and timely shipments.
- Inspected inbound operations for improvements in efficiency and safety.
- Worked closely with new hires to develop skills with picking and processing customer orders.
Education
High School Diploma -
Mallard Creek High School
Charlotte, NC06-2017
Skills
- Communication
- Relationship Building
- Time Management
- Leadership
- Customer Service
- Critical Thinking
- Task Delegation
- Teamwork
Timeline
Delivery Associate
Aspire Logistics (Amazon)
08.2024 - Current
Assistant Manager
Extra Space Storage
06.2023 - 07.2024
Outbound Shipping Supervisor
1-800 Contacts
06.2020 - 06.2023
High School Diploma -
Mallard Creek High School
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