BLAIR JACKSON
Colfax
Summary
Practice manager with 8 years of experience leading diverse teams in a dynamic and rapidly evolving environment. Varied background of healthcare administration, practice management, operations management, problem solving, emergency care, and critical planning. Employed comprehensive risk management to protect and track $6.7M worth of assets. Excel in instruction, coaching and mentoring, and clinical treatment. Completed a bachelor's degree in health science to support professional career.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Access Advocate
Cone Health System
Greensboro
05.2025 - Current
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Verified insurance coverage for services provided by the facility.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
Senior Administrative Manager
United States Army
Fort Campbell
09.2022 - 12.2023
- Delivered comprehensive reports to the senior leadership and maintained liaison with junior leaders and civilian contractors to conduct strategic planning and allocate resources.
- Sourced, evaluated and negotiated contracts with vendors for services or equipment needed by the organization
- Implemented innovative strategies to improve operational efficiency throughout the organization, of over 650 Soldiers.
- Created and maintained medical tracking system for all Soldiers in Battalion.
- Coordinated and facilitated medical care for 700+ Soldiers.
Operations Manager
United States Army
Camp Casey
09.2021 - 09.2022
- Delivered comprehensive reports to the senior leadership and maintained liaison with junior leaders and civilian contractors to conduct strategic planning and allocate resources.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Developed word documents, excel spreadsheets and PowerPoint presentation to facilitate organization training.
- Maintained information flow between my organization and three others to ensure the ability to make executive decision making.
Clinic Manager
United States Army
Fort Bragg
02.2018 - 09.2021
- Managed a Medical Aid-Station with one Cardiac surgeon, one gynecologist, two Physician Assistants, Three Physical Therapist, Two Strength and Conditioning Coaches, and thirty Medics.
- Collaborated with physicians and other staff members to improve clinical processes and patient outcomes.
- Maintained personnel files, training records, Performance evaluations for over 30 employees.
- Maintained files via electronic system and paper files and data integrity.
- Managed the security and proper maintenance of $6.7M in medical equipment, completed and complied with all required GIPAA and other training and refresher courses on time.
- Trained over 3,000 Service members in emergency first aid, life support care and stress Tests.
Critical Care
United States Army
Fort Bragg
05.2015 - 02.2018
- Thoroughly documented assessments, physical findings and treatment rendered in pre-hospital setting on patient care report.
- Performed lab tests and communicated results with 100% accuracy.
- Led both single and small team response to clinic and non-clinic emergency sites, responding to all dispatches safely, ensuring life-saving techniques were executed.
Education
Bachelor of Health Science -
American Military University
Charles Town, WV08.2023
Diploma -
Green Run High School
Virginia Beach, VA05.2011
Skills
- Computer Skills
- Ability to Multitask
- Ability to Work Under Pressure
- Effective Time Management
- Flexibility and Adaptability
- Analytical and Problem-Solving skills
- Communication and interpersonal skills
- Leadership and Teamwork
- Data management
- Resource allocation
- Operational efficiency
Certification
- Emergency Medical Technician, 03/26
- Basic Life Support, American Red Cross, 10/25
Timeline
Patient Access Advocate
Cone Health System
05.2025 - Current
Senior Administrative Manager
United States Army
09.2022 - 12.2023
Operations Manager
United States Army
09.2021 - 09.2022
Clinic Manager
United States Army
02.2018 - 09.2021
Critical Care
United States Army
05.2015 - 02.2018
Bachelor of Health Science -
American Military University
Diploma -
Green Run High School
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