Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Biyanka Evans

Jamestown

Summary

Knowledgeable Administrative Coordinator - Family Service Intake and Outreach with proven background in supporting families through challenging situations. Effectively managed case loads and provided comprehensive assistance to improve family dynamics. Demonstrated strong communication skills and empathy in all interactions.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Transportation Driver (PRN)

Penny Byrn Retirement Home
05.2025 - Current
  • Operated various transportation vehicles safely and efficiently across designated routes.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
  • Managed delivery schedules, optimizing routes for timely service completion.
  • Assisted in training new drivers on company policies and safe driving practices.

Crisis Counselor (PRN)

Alexander Youth Network- ACT Together Crisis Shelter
04.2025 - Current
  • Provided crisis intervention support to individuals in distress through active listening and empathetic communication.
  • Developed personalized coping strategies for clients, enhancing emotional resilience and self-management skills.
  • Collaborated with interdisciplinary teams to create comprehensive care plans addressing clients' unique needs.
  • Conducted thorough assessments of client situations, identifying immediate risks and appropriate interventions.

After-School Site Coordinator

L.E.A.P Program
03.2024 - Current
  • Enhanced program quality by developing and implementing engaging after-school activities tailored to students'' interests.
  • Established a safe and inclusive learning environment, fostering positive relationships among students, staff, and parents.
  • Boosted overall student performance by providing academic support, tutoring services, and homework assistance.
  • Incorporated social-emotional learning into daily activities to enhance students'' self-awareness, decision-making skills, and empathy.

EC Inclusion Teacher Assistant

Parkland High School
06.2024 - 08.2025
  • Collaborated with teachers to implement inclusive classroom strategies and enhance learning environments.
  • Monitored student progress, adjusting teaching methods to ensure effective learning outcomes for all students.
  • Fostered strong relationships with families to engage them in their children's educational journey and support services.
  • Implemented effective behavior management plans, resulting in fewer disruptions and increased focus on learning tasks.

In-Home Child Protective Service Social Worker

Duplin County Social Services
06.2023 - 12.2023
  • Visited homes, inspected surroundings and interviewed family members.
  • Maintained case records and legal documentation.
  • Responded to claims of abuse, neglect or safety concerns.
  • Attended court proceedings, submitted documents and offered testimony.
  • Developed plans to strengthen family units.
  • Documented data and completed accurate updates to case records.
  • Facilitated family meetings to ensure communication and collaboration between family members.
  • Developed and maintained strong relationships to deliver exceptional customer service support.
  • Handled over 20 incoming calls daily while providing excellent customer service.

Summer Camp Community Youth Advocate

Build-A-Boss Workshop
09.2018 - 08.2023
  • Enhanced community engagement by planning and executing successful events tailored to local interests.
  • Collaborated with local businesses for sponsorship opportunities, increasing event funding and support.
  • Fostered positive relationships among participants through group discussions and collaborative projects.
  • Contributed to the development of a comprehensive community entrepreneurship youth program (ages 6-13) , addressing key issues such as entrepreneurship/leadership, communication, and conflict resolution.
  • Assisted in designing youth programs to foster personal growth and leadership development.
  • Enhanced youth engagement by incorporating interactive games and team-building activities.

Kindergarten Teacher

Warsaw Elementary School
08.2021 - 06.2023
  • Collaborated in planning, organizing and implementing instructional programs to facilitate academic, intellectual and social development.
  • Reported to parents and administration about student progress.
  • Promoted social and emotional learning by creating social activities and clubs.
  • Collaborated with other faculty and staff to promote rigorous learning opportunities, general well-being of school and collective interest of staff and student body.

Enrollment Student Ambassador

Winston-Salem State University
06.2016 - 12.2021
  • Led campus tours for prospective students every semester.
  • Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
  • Participated in on- and off-campus recruitment events to support university objectives..
  • Developed and implemented social media strategy to increase engagement and reach new audiences.
  • Interacted with university and prospective students and parents during tours and student visit days, answering questions, and providing insight.

Childcare Floater

Childtime Learning Center
12.2018 - 08.2020
  • Maintained inventory of educational supplies and materials and notified supervisor of restocking needs.
  • Established positive relationships with parent to collaboratively promote child's wellbeing (ages 0-12)
  • Assisted with meal preparation and feeding to meet children's dietary needs.
  • Supervised free play and other activities to keep children safe.
  • Provided a nurturing environment for infants, ensuring their safety and well-being during time of care.
  • Promoted cognitive development through interactive play sessions and sensory experiences.
  • Enhanced infant learning by implementing age-appropriate activities and educational games.

Education

BBA - Interdisciplinary Studies

Winston-Salem State University
Winston-salem, NC
12.2019

Skills

  • Teamwork and collaboration
  • Friendly, positive attitude
  • Time management
  • Problem-solving
  • Event Planning
  • Computer skills
  • Dependable and responsible

Accomplishments

  • Dean's List Fall 2014-2016

  • Member of Rams Legacy Leader Team

Certification


  • Teacher Effective Certification - JSCC
  • First Aid & CPR
  • HWC (Handle with Care)

Timeline

Transportation Driver (PRN)

Penny Byrn Retirement Home
05.2025 - Current

Crisis Counselor (PRN)

Alexander Youth Network- ACT Together Crisis Shelter
04.2025 - Current

EC Inclusion Teacher Assistant

Parkland High School
06.2024 - 08.2025

After-School Site Coordinator

L.E.A.P Program
03.2024 - Current

In-Home Child Protective Service Social Worker

Duplin County Social Services
06.2023 - 12.2023

Kindergarten Teacher

Warsaw Elementary School
08.2021 - 06.2023

Childcare Floater

Childtime Learning Center
12.2018 - 08.2020

Summer Camp Community Youth Advocate

Build-A-Boss Workshop
09.2018 - 08.2023

Enrollment Student Ambassador

Winston-Salem State University
06.2016 - 12.2021

BBA - Interdisciplinary Studies

Winston-Salem State University

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Biyanka Evans