Experienced with team supervision, conflict resolution, and operational oversight. Utilizing leadership and problem-solving skills to maintain smooth operations. Track record of fostering teamwork and enhancing productivity.
Overview
7
7
years of professional experience
Work History
Shift Manager
Walgreens
02.2023 - Current
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Kept employees operating productively and working on task to meet business and customer needs.
Manager
Cook Out
08.2022 - 09.2023
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Dialysis Technician
DCI
03.2019 - 01.2021
Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
Set up and operated dialysis machines for patients receiving treatment for kidney failure.
Cleaned and connected fistulas, grafts and catheters to prevent infection.
Maintained a clean and safe environment through diligent adherence to infection control protocols.
Dialysis Technician
Davita
02.2018 - 05.2019
Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
Cleaned and connected fistulas, grafts and catheters to prevent infection.
Set up and operated dialysis machines for patients receiving treatment for kidney failure.
Improved patient comfort by carefully and efficiently setting up dialysis machines and monitoring patients throughout treatments.
Education
High School Diploma -
Red Bluff High School
Red Bluff
08-2018
Skills
Cash handling
Decision-making
Customer service focus
Employee training
Punctual and reliable
Team development
Relationship building
Interpersonal skills
Shift checklists
Active listening
Team collaboration and leadership
Languages
Spanish
Full Professional
Timeline
Shift Manager
Walgreens
02.2023 - Current
Manager
Cook Out
08.2022 - 09.2023
Dialysis Technician
DCI
03.2019 - 01.2021
Dialysis Technician
Davita
02.2018 - 05.2019
High School Diploma -
Red Bluff High School
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