Billy Stilwell
Charlotte
Summary
With a proven track record at Excalibur Security Team, I excel in rapid incident response and effective decision-making, ensuring safety and professionalism. My expertise extends to tree removal and water damage restoration, showcasing my problem-solving abilities and strong work ethic. Committed to continuous improvement, I adeptly balance guest relations and safety procedures, contributing to a secure and welcoming environment.
Overview
5
5
years of professional experience
Work History
Armed Security Officer
Excalibur Security Team
04.2024 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Completed full building and grounds patrols to spot and investigate concerns.
- Maintained confidentiality to protect sensitive information and prevent harmful release of information.
- Assessed evolving security threats and trends, proactively adjusting patrol patterns and strategies to maintain a safe environment.
- Maintained physical fitness to perform physically demanding job tasks.
- Led training sessions for new hires on security protocols, fostering a culture of teamwork and preparedness among colleagues.
- Enhanced security and safety by conducting regular patrols around facility perimeter.
- Maintained high standards of professionalism, serving as point of contact for security concerns for employees and visitors.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports of all security breaches and investigations.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Armed Security Officer
Capital Special Patrol
09.2023 - 04.2024
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Completed full building and grounds patrols to spot and investigate concerns.
- Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
- Maintained confidentiality to protect sensitive information and prevent harmful release of information.
- Maintained physical fitness to perform physically demanding job tasks.
- Assessed evolving security threats and trends, proactively adjusting patrol patterns and strategies to maintain a safe environment.
- Safeguarded valuable assets through diligent surveillance and appropriate response to potential threats.
- Reduced incidents of theft and vandalism by maintaining a strong visible presence at designated checkpoints.
- Assisted in the development of site-specific security protocols, resulting in increased operational effectiveness.
- Maintained detailed incident reports, providing clear documentation of events for management review and action planning.
- Participated in ongoing professional training, staying current on industry trends and best practices for armed security officers.
- Supported criminal investigations by collaborating fully with local law enforcement representatives.
- Conducted regular risk assessments to identify vulnerabilities and recommend necessary safety improvements.
- Strengthened security presence during high-traffic events, coordinating with event organizers for optimal deployment.
- Maintained high standards of professionalism, serving as point of contact for security concerns for employees and visitors.
- Examined doors, windows and gates to verify security.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports of all security breaches and investigations.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Investigated suspicious activities and persons to maintain security of premises.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Arborist
Wright Tree Service
12.2020 - 09.2023
- Felled trees carefully to avoid damage to property and landscape.
- Consistently met or exceeded job performance expectations, earning positive reviews from both clients and supervisors alike.
- Managed project timelines effectively to ensure all tasks were completed within allocated timeframes, resulting in satisfied customers.
- Maintained work vehicles and equipment.
- Trimmed and removed tree limbs in contention using safety measures.
- Optimized equipment performance with regular maintenance checks, decreasing downtime and increasing efficiency.
- Increased property safety through the removal of hazardous trees and limbs, reducing potential damage risks.
- Conducted thorough site assessments to identify potential hazards before beginning any work, minimizing risk to personnel and property.
- Performed basic tree pruning near high voltage transmission power lines.
- Utilized non conductive pruning tools close to energy sources such as transmission powerlines, substations, and distribution lines.
- Ensured public safety during tree work operations by adhering to strict safety guidelines and utilizing appropriate traffic control measures.
- Maintained and operated wood chipper safely to minimize accidents and keep equipment properly functioning.
- Loaded and unloaded trucks and trailers.
- Removed and disposed of undesirable and dead limbs.
- Cleared grounds of limbs, snow and trash.
- Improved public safety, carefully removing storm-damaged limbs and trees from conductors.
Mitigation Service Tech
Servpro of Rockhill and York County
03.2020 - 12.2020
- Maintained client relationships by addressing concerns and ensuring successful project completion.
- Contributed to business growth by establishing a strong reputation for quality workmanship in the local community.
- Reduced job timeframes through efficient delegation of tasks among team members.
- Boosted clientele retention rates through post-project follow-ups, ensuring continued satisfaction long after initial service completion.
- Collaborated with external contractors, such as plumbers or electricians, for seamless service delivery to clients.
- Safeguarded environmental sustainability by adhering to waste disposal guidelines when handling hazardous materials or contaminated items during restoration projects.
- Demonstrated adaptability by effectively managing multiple projects simultaneously, prioritizing tasks based on urgency and maintaining strict deadlines.
- Optimized resource utilization by effectively managing inventory and maintaining necessary tools and equipment.
- Improved customer satisfaction by providing timely and effective water damage restoration services.
- Established rapport with insurance adjusters for smooth claim settlements benefiting both clients and the company.
- Developed tailored water damage restoration plans, taking into account unique client needs and property conditions.
- Ensured safety compliance, conducting regular team meetings to discuss proper procedures and risk mitigation strategies.
- Implemented preventative measures during restoration projects, mitigating the risk of future water damage occurrences.
- Assessed property damages, accurately documenting findings to support insurance claims processing.
- Lifted and shouldered heavy objects and worked long hours in variable weather conditions.
- Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment such as Dehumidifiers and Ozone generators.
- Worked Biohazard sub-contracts to quickly remove sewage, bodily fluids, and other biohazardous material on the jobsite.
- Inspected damaged properties and contents to prepare job action plan.
- Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants.
- Completed tear-down of existing structures and prepared for new construction.
- Operated vehicles, gas-powered machinery and hand tools to accomplish diverse land management objectives.
Education
High School Diploma -
Kings Mountain High School
Kings Mountain, NC06-2019
Skills
- Body armor usage
- Report writing
- Guest relations
- Chainsaw operation
- Tree identification
- Storm damage repair
- Urban forestry
- Hazard assessment
- Arborist equipment maintenance
- Tree removal
- Aerial lift operation
- Tree climbing
- Brush chipping
- Power tool usage
- Safe pesticide usage
- Proper pesticide application
- Problem-solving
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Decision-making
- Safety procedures
- Grounds maintenance
- Waste disposal
- Structural drying techniques
- Lockout and tagout procedures
- Water damage assessment
- Continuous improvement mindset
- Confined space entry
- Electrical safety awareness
- Inventory management
- OSHA compliance
- Mold remediation
- Tile and grout cleaning
- Project estimation accuracy
- Chemical storage guidelines
- Water extraction expertise
- Odor control solutions
- Strong work ethic
- Chemical handling expertise
- Efficient cleaning techniques
- Quality control awareness
- Environmental awareness
- Safety consciousness
- Equipment operation proficiency
- Proper sanitation practices
- Customer service
- Time management
- Attention to detail
- Multitasking and organization
- Cleaning and sanitizing
Timeline
Armed Security Officer
Excalibur Security Team
04.2024 - Current
Armed Security Officer
Capital Special Patrol
09.2023 - 04.2024
Arborist
Wright Tree Service
12.2020 - 09.2023
Mitigation Service Tech
Servpro of Rockhill and York County
03.2020 - 12.2020
High School Diploma -
Kings Mountain High School
Similar Profiles
Harjit BhattiHarjit Bhatti
Security Guard at Excalibur SecuritySecurity Guard at Excalibur Security
Ahmad khasawnehAhmad khasawneh
Security Supervisor at Excalibur SecuritySecurity Supervisor at Excalibur Security
Naveen KumarNaveen Kumar
Security Guard at Excalibur SecuritySecurity Guard at Excalibur Security