Billy Roberts

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• Developed creative solutions for unforeseen issues during events, minimizing disruptions while maximizing guest satisfaction
• Liaised with catering department about event changes and implemented requested adjustments.
• Evaluated employee performance routinely through constructive feedback which contributed towards professional growth and development.
• Delegated tasks to staff members to maximize production under tight deadlines.
• Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.

• Collaborated with team members to ensure smooth workflow and timely completion of tasks.
• Demonstrated flexibility by adapting quickly to last-minute changes in event setups or requirements.
• Enhanced guest satisfaction by efficiently setting up, maintaining, and breaking down banquet event spaces.
• Assisted in achieving revenue goals through diligent work ethic and attention to detail in every aspect of event setup.

• Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
• Maintained organized, safe and clean work areas and complied with company safety and security standards.
• Developed strong customer base through efficient and reliable service.