Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Bianca Van Der Linde

Orania
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Bianca Van Der Linde

Summary

Highly motivated individual who thrives in high-pressure and deadline-driven environments, both as a team player and when working independently. Skilled at analyzing options to overcome challenges and deliver optimal solutions, making quick and informed decisions. Proactive and adept at multitasking with keen attention to detail. Demonstrates precision and diligence in executing tasks. Committed, well-presented, and intellectually inclined. Quick learner with the ability to think on their feet. Effective in managing responsibilities and fostering positive relationships with individuals from diverse backgrounds. Proficient in remote work practices, utilizing tools such as Google Calendar, Teams, Zoom, Zendesk, MS Office, and Office 365.

Overview

17
years of professional experience

Work History

Contracted

Virtual Assistant
09.2024 - Current

Job overview

  • Monitored emails, organized inbox, and prioritized messages for supervisor.
  • Answered and screened calls to provide information, schedule appointments and take detailed messages.
  • Facilitated smooth operations with proficient data entry and document management for various projects.
  • Maintained a well-organized database system for improved information accessibility in daily operations.
  • Completed business correspondence, transcription, document formatting, and data entry.
  • Set up virtual Zoom meetings, invited guests and disseminated agendas.

Orania Helpmekaar

Receptionist, Personal Assistant, and Project Manager
02.2022 - Current

Job overview

  • Duties / experience: Reception and all administrative duties including petty cash and stock orders for office and community food parcels.
  • Ensure smooth running of office.
  • Diary management and appointment setting of all staff/social workers.
  • Minute taking, typing and distribution of minutes and agendas.
  • Coordination and planning of events/project management for fund raising and awareness.

Simpsons Attorneys

Personal Assistant / Litigation Secretary
10.2019 - 12.2021

Job overview

  • Displayed absolute discretion at handling confidential information.
  • Oversaw professional calendars and coordinated appointments for future events.
  • Maintained appropriate filing of personal and professional documentation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
  • Served as point of contact between clients and managerial staff.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Provided multifaceted services to professionals by managing mail, scheduling appointments, and other administrative tasks.
  • Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Coordinated appointments with medical professionals.
  • Provided emotional support and companionship to clients.
  • Monitored and reported any changes in clients' physical and mental health.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Facilitated transportation to and from appointments.
  • Participated in team meetings and staff training sessions.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Preserved patient safety by following safety protocols.
  • Developed and implemented individual care plans tailored to needs of each client.
  • Entrusted to handle confidential and sensitive situations in a professional manner.
  • Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
  • Diligently edited legal correspondence for grammar and spelling.
  • Composed contracts, pleadings and motions in accordance with established guidelines.
  • Scheduled and made appointments for attorneys.
  • Created and printed legal documents for attorneys to review.
  • Managed check requests, expense reimbursement requests, invoices and accounts payable and receivable information.
  • Transcribed information from typed or handwritten notes or dictation and confirmed accuracy and correct formatting of documents.
  • Generated documents and presentations using large repertoire of software programs.
  • Communicated professionally with clients, colleagues and legal partners verbally and in writing.
  • Filed documents with courts on behalf of attorney.
  • Produced and filed various legal documents and electronically preserved updated case record system.
  • Developed and maintained positive relationships with clients and colleagues.
  • Prepared and processed invoices for attorney billing.
  • Researched and identified legal precedents and statutes.
  • Researched and booked reasonably-priced and comfortable airfare, hotels and ground transportation for senior leadership.
  • Conducted research on legal cases and prepared summaries for attorneys.
  • Assisted with preparation of trial materials and documents.
  • Completed data entry of legal documents into electronic filing systems.
  • Arranged for delivery of legal correspondence to clients, witnesses, and court officials.

DSC Attorneys

Litigation secretary and personal assistant
06.2018 - 09.2019

Job overview

  • Acting as personal assistant to Attorney, arranging consultations, travelling arrangements, accommodation and transport for the attorney, client and experts when attending trials in other provinces.
  • Drafting letters, copy typing.
  • Dictaphone typing.
  • Compiling briefs for advocates, experts and the High Court.
  • Open new files, request, follow-up, and obtain necessary documents and lodge claims.
  • The upkeep of a diary system.
  • Schedule Medico – legal appointments with experts.
  • Liaise with clients, arrange appointments and transport to ensure that they attend the scheduled expert appointments.
  • Draft instructions for driver and/or translator for expert appointments.
  • Draft and send instructions with necessary documents to experts.
  • Correspond with clients and provide clients with regular updates of their claims via telephone, e-mail or post.
  • Receiving queries/correspondences from the Defendant's, their Attorneys, experts, as well as claimants and attend to same swiftly.
  • Consult with clients that attend the office.
  • In addition, other admin duties not specifically mentioned above.

Neser & Associates

Litigation Secretary
05.2014 - 05.2018

Job overview

  • Open new files, request, follow-up, and obtain necessary documents and lodge claims.
  • Upkeep of diary system.
  • Keeping record of prescription through Prescription Alert to ensure that claims do not prescribe.
  • Register new claims and update prescription alerts accordingly as claim progresses.
  • Brief advocates in order to prepare Particulars of Claim.
  • Draft Combined Summons upon receipt of Particulars of Claim from advocate.
  • Schedule Medico – legal appointments with experts.
  • Liaise with clients regarding arranged expert appointments and ensure that they attend scheduled expert appointments.
  • Facilitate transport for clients to attend appointments.
  • Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
  • Composed contracts, pleadings and motions in accordance with established guidelines.
  • Researched and booked reasonably-priced and comfortable airfare, hotels and ground transportation for senior leadership.
  • Filed documents with courts on behalf of attorney.
  • Developed and maintained positive relationships with clients and colleagues.
  • Prepared and processed invoices for attorney billing.
  • Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
  • Diligently edited legal correspondence for grammar and spelling.
  • Created and printed legal documents for attorneys to review.
  • Assisted with preparation of trial materials and documents.
  • Draft instructions for driver and/or translator for expert appointments
  • Draft and send instructions with necessary documents to experts.
  • Correspond with clients and provide clients with regular updates of their claims via telephone, e-mail or post.
  • Receiving queries/correspondences from Defendant's, their Attorneys, experts, as well as claimants and attend to same in timely manner.
  • Consult with clients that attend our office to discuss expert reports, offers and general management and progress of their claim and take instructions.
  • Drafting settlement proposals and negotiating settlement directly with Defendant.

Adendorff Attorneys Inc

Personal Assistant and Litigation Secretary
03.2008 - 04.2014

Job overview

  • Compiling briefs for advocates, experts and High Court.
  • Open new files, request, follow-up, and obtain necessary documents and lodge claims.
  • Upkeep of diary system.
  • Schedule Medico – legal appointments with experts.
  • Liaise with clients, arrange appointments and transport to ensure that they attend scheduled expert appointments
  • Draft instructions for driver and/or translator for expert appointments
  • Draft and send instructions with necessary documents to experts
  • Correspond with clients and provide clients with regular updates of their claims via telephone, e-mail or post
  • Receiving queries/correspondences from Defendant's, their Attorneys, experts, as well as claimants and attend to same in a timely manner.
  • Responsibilities consisted of all litigation on personal injury claims against various defendants.
  • Open new files, request, follow-up and obtain necessary documents necessary to lodge claim.
  • Keeping record of prescription dates and ensuring that claims don't prescribe.
  • Arrange appointments with Advocates to consult with clients in order to draft Combined Summons and Particulars of Claim or draft instructions to advocate to compile Particulars of Claim
  • Obtain Medico – legal appointment dates with specialists.
  • Liaising with clients to inform them of appointment/s arranged.
  • Facilitated transportation to and from appointments
  • Instruct translator if needed.
  • Draft and send instructions with necessary documents to experts.
  • Correspond with clients and provide clients with updates of their claims via telephone and/or in writing
  • Responsible for all trust checks to claimants and service providers as well as updating recon for bookkeeping purposes
  • Record keeping of petty cash in office, draft and submit request to replenish petty cash weekly, managing petty cash as well as reconciliation for bookkeeping purposes.
  • Drafting of reconciliation statements for clients.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Provided emotional support and companionship to clients.
  • Coordinated appointments with medical professionals.
  • Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
  • Filed documents with courts on behalf of attorney.
  • Researched and identified legal precedents and statutes.
  • Researched and booked reasonably-priced and comfortable airfare, hotels and ground transportation for senior leadership.
  • Produced and filed various legal documents and electronically preserved updated case record system.
  • Composed contracts, pleadings and motions in accordance with established guidelines.
  • Prepared and processed invoices for attorney billing.
  • Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
  • Diligently edited legal correspondence for grammar and spelling.
  • Assisted with preparation of trial materials and documents.
  • Completed data entry of legal documents into electronic filing systems.
  • Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
  • Managed check requests, expense reimbursement requests, invoices and accounts payable and receivable information.
  • Created and printed legal documents for attorneys to review.
  • Worked with outside vendors to coordinate purchasing of supplies and maintenance of office complex.
  • Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.
  • Diary management for Attorney.
  • Indexing and paginating Court files and prepared for trial.
  • General admin duties.
  • Displayed absolute discretion at handling confidential information.

Education

Goodwood College
Cape Town

High School Diploma
12.2003

Skills

  • Recordkeeping
  • Flexible and Adaptable
  • Analytical and Critical Thinking
  • Time Management
  • Dependable and Responsible
  • Good Telephone Etiquette
  • Calendar Management
  • Document Preparation
  • Transcription Services
  • Meeting Scheduling
  • File Organization
  • Travel Planning

Accomplishments

TYPING TEST COMPLETED MARCH 2023: 54 WPM 100% ACCURACY


SUCCESSFULLY PASSED AND COMPLETED THE 120-HOUR VIRTUAL ASSISTANT CERTIFICATION COURSE THROUGH TYPE WHIZZ IN APRIL 2023.


SUCCESSFULLY PASSED AND COMPLETED THE 80-HOUR TRANSCRIPTION 101 TRAINING COURSE IN APRIL 2023.


150 HOUR ADVANCED TEFL/TESOL CERTIFICATE OBTAINED SEPTEMBER 2024.


GALLUP STRENGTHSFINDER TEST SURVEY COMPLETION DATE: 01-24-2022

Sequence report presents the 34 themes of talent, in the rank order revealed by your responses to StrengthsFinder.

Your Signature Themes, the five most dominant, are listed first. Your Theme Sequence can be helpful to you in exploring beyond your Signature Themes. By leveraging the themes of talent toward the top of your sequence, you can enjoy personal and career success through consistent, near-perfect performance. The themes toward the bottom of your sequence are likely to be less apparent in your day-to-day behaviors. Sometimes they reflect what people don't enjoy or think about very much.

1. Relater

People who are especially talented in the Relater theme enjoy close relationships with others. They find deep satisfaction in working hard with friends to achieve a goal.

2. Consistency

People who are especially talented in the Consistency theme are keenly aware of the need to treat people the same. They try to treat everyone in the world with consistency by setting up clear rules and adhering to them.

3. Strategic

People who are especially talented in the Strategic theme create alternative ways to proceed. Faced with any given scenario, they can quickly spot the relevant patterns and issues.

4. Responsibility

People who are especially talented in the Responsibility theme take psychological ownership of what they say they will do. They are committed to stable values such as honesty and loyalty.

5. Discipline

People who are especially talented in the Discipline theme enjoy routine and structure. Their world is best described by the order they create.

6. Intellection

People who are especially talented in the Intellection theme are characterized by their intellectual activity. They are introspective and appreciate intellectual discussions.

7. Connectedness

People who are especially talented in the Connectedness theme have faith in the links between all things. They believe there are few coincidences and that almost every event has a reason.

8. Input People who are especially talented in the Input theme have a craving to know more. Often they like to collect and archive all kinds of information.

9. Analytical

People who are especially talented in the Analytical theme search for reasons and causes. They have the ability to think about all the factors that might affect a situation.

10. Belief

People who are especially talented in the Belief theme have certain core values that are unchanging. Out of these values emerges a defined purpose for their life.

11. Activator

People who are especially talented in the Activator theme can make things happen by turning thoughts into action. They are often impatient.

12. Focus

People who are especially talented in the Focus theme can take a direction, follow through, and make the corrections necessary to stay on track. They prioritize, then act.

13. Self-Assurance

People who are especially talented in the Self-Assurance theme feel confident in their ability to manage their own lives. They possess an inner compass that gives them confidence that their decisions are right.

14. Achiever

People who are especially talented in the Achiever theme have a great deal of stamina and work hard. They take great satisfaction from being busy and productive.

15. Learner

People who are especially talented in the Learner theme have a great desire to learn and want to continuously improve. In particular, the process of learning, rather than the outcome, excites them.

16. Harmony

People who are especially talented in the Harmony theme look for consensus. They don't enjoy conflict; rather, they seek areas of agreement.

17. Command

People who are especially talented in the Command theme have presence. They can take control of a situation and make decisions.

Timeline

Virtual Assistant

Contracted
09.2024 - Current

Receptionist, Personal Assistant, and Project Manager

Orania Helpmekaar
02.2022 - Current

Personal Assistant / Litigation Secretary

Simpsons Attorneys
10.2019 - 12.2021

Litigation secretary and personal assistant

DSC Attorneys
06.2018 - 09.2019

Litigation Secretary

Neser & Associates
05.2014 - 05.2018

Personal Assistant and Litigation Secretary

Adendorff Attorneys Inc
03.2008 - 04.2014

Goodwood College

High School Diploma
Bianca Van Der Linde