Bianca Ganau
Charlotte,NC
Summary
Dynamic and detail-oriented professional with experience as a To-Go Server at North Italia, excelling in order accuracy and customer service. Proven ability to enhance sales through suggestive selling and maintain a clean, sanitary work environment. Strong problem-solving skills and a team-player with a commitment to professionalism to ensure exceptional customer experiences.
Overview
2
2
years of professional experience
Work History
To-Go Server
North Italia
10.2024 - Current
- Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws, and promotional coupons.
- Washed hands regularly throughout shift to comply with safety and sanitation protocol.
- Increased drink, appetizers, entree, and dessert orders by suggestively selling daily specials or popular items.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Maintained clean, sanitary work station by removing trash, sweeping floors and wiping down countertops.
- Operated cash register to accept cash, debit and credit card payments from customers.
Delivery Driver
Tiff's Treats
12.2022 - Current
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Loaded car and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
Education
High School Diploma -
Trinity Christian Preparatory School
Charlotte, NC06-2022
Skills
- Collaboration
- Phone etiquette
- Personal hygiene
- Quick learner
- Detail-oriented
- Bill computation
- Professionalism
- Problem-solving
- Multitasking
- Professional demeanor
Timeline
To-Go Server
North Italia
10.2024 - Current
Delivery Driver
Tiff's Treats
12.2022 - Current
High School Diploma -
Trinity Christian Preparatory School
Similar Profiles
Julissa DavisJulissa Davis
Server/Certified Server Trainer at North ItaliaServer/Certified Server Trainer at North Italia
Kenny MartinezKenny Martinez
Host at North ItaliaHost at North Italia
Jennette CernigliaJennette Cerniglia
Server at North ItaliaServer at North Italia
India MitchellIndia Mitchell
Lash Technician at Freelance Lash TechnicianLash Technician at Freelance Lash Technician
Siriya PharrSiriya Pharr
BDC Service Receptionist at Toyota of North CharlotteBDC Service Receptionist at Toyota of North Charlotte