Brittany Gibson
Greensboro
Summary
Professional automotive business development expert with strong background in managing and optimizing customer relations and sales processes. Skilled in team collaboration, driving results, and adapting to changing needs. Known for strategic thinking, problem-solving, and effective communication. Adept at leveraging CRM tools, data analysis, and customer engagement strategies to enhance dealership performance.
Overview
14
14
years of professional experience
Work History
Business Development Manager
Better Car People
02.2021 - Current
- Developed and executed regional business strategies to drive revenue growth and market penetration.
- Identified and pursued new business opportunities through market analysis and customer outreach initiatives.
- Led cross-functional teams to implement strategic projects, ensuring alignment with overall business objectives.
- Provided mentorship and training to junior staff, fostering skill development and team cohesion.
- Streamlined processes for client onboarding, improving efficiency in service delivery and customer satisfaction.
- Achieved consistent results surpassing annual sales quotas through focused targeting of high-potential accounts.
Business Development Manager
Smart Chevrolet
04.2016 - 01.2021
- Developed and maintained relationships with potential clients to expand business opportunities.
- Conducted market research to identify new prospects and trends in the automotive industry.
- Collaborated with marketing teams to create targeted campaigns for lead generation.
- Implemented process improvements that enhanced efficiency in lead qualification and follow-up procedures.
- Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
Project Coordinator
Pace Analytical Services
08.2012 - 01.2016
- Coordinated project timelines, ensuring alignment with client expectations and regulatory requirements.
- Facilitated communication between cross-functional teams to enhance project collaboration and efficiency.
- Facilitated communication between team members, enhancing collaboration and information sharing.
- Monitored project progress, identifying potential risks and proposing mitigation strategies.
- Organized and maintained project documentation, ensuring accuracy and accessibility for stakeholders.
- Conducted regular status meetings, providing updates to management on project milestones.
Education
Bachelor of Science - Environmental Studies
Guilford College
Greensboro, NC07-2015
Skills
- Team leadership
- Business development and planning
- Strategic planning
- Mentoring and coaching
- Goals and performance
- CRM management (Eleads, DealerSocket, ProMax, VinSolutions, Drive Centric, Opologic, Tekion)
Timeline
Business Development Manager
Better Car People
02.2021 - Current
Business Development Manager
Smart Chevrolet
04.2016 - 01.2021
Project Coordinator
Pace Analytical Services
08.2012 - 01.2016
Bachelor of Science - Environmental Studies
Guilford College