Beverly McCord
Charlotte
Summary
Dynamic healthcare professional with experience at Advocate Health Mercy, skilled in HIPAA compliance and patient chart maintenance. Proven ability to enhance patient care through strong organization and effective communication. Adept at managing incoming calls and supporting nursing staff, ensuring a compassionate and efficient environment for optimal patient outcomes.
Highly organized and adaptable with positive attitude. Familiar with medical terminology and healthcare protocols, proficient in administrative tasks and data entry. Committed to supporting healthcare teams and ensuring efficient unit operations.
Overview
1
1
Certification
Work History
Unit Secretary
Advocate Health Mercy
Charlotte NC
01.2026 - Current
- Managed medical records and ensured compliance with privacy regulations.
- Assisted healthcare staff by providing timely administrative support and communication.
- Facilitated effective communication between patients, families, and healthcare professionals.
- Prepared and processed patient documentation to ensure streamlined admissions and discharges.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
Health Care Technician
Atrium Health Mercy Hospital
Charlotte, NC
09.2025 - 01.2026
- Assisted in patient monitoring and care tasks to ensure comfort and safety.
- Collaborated with nursing staff to maintain accurate patient records and documentation.
- Operated medical equipment under supervision, enhancing technical skills and understanding.
- Supported daily operations by preparing treatment areas for procedures and examinations.
- Participated in infection control practices, adhering to hospital protocols for cleanliness.
- Demonstrated adaptability in fast-paced environment while providing compassionate patient support.
- Engaged in ongoing training to learn healthcare policies and improve service delivery.
Education
Associate of Science - Phlebotomy
Science College Carolinas
Charlotte NC 06.2008
Skills
- Incoming call reception
- Strong organization
- Customer service
- Telephone reception
- HIPAA compliance
- Patient chart maintenance
- Nursing station operations
- Patient data confidentiality
- Inpatient care
Certification
Health care certification
Phlebotomy certification
Med tech certification
Timeline
Unit Secretary
Advocate Health Mercy
01.2026 - Current
Health Care Technician
Atrium Health Mercy Hospital
09.2025 - 01.2026
Associate of Science - Phlebotomy
Science College Carolinas