Betty Tilley
Pilot Mountain
Summary
Finance administration professional with a strong track record in payroll management across diverse employee groups. Expertise in streamlining payroll operations, ensuring compliance, and implementing process improvements that enhance efficiency and accuracy. Demonstrated success in collaborating with HR to resolve payroll issues and maintain tax compliance.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Payroll /Taxation Manager
UNC School of the Arts
07.2022 - Current
- Processed all payrolls accurately and timely for all employees on a bi-weekly and monthly basis.
- Calculate, enter and verify all salary information.
- Work closely with Shared Services Center and UNCSA’s Human Resources to ensure payroll information is correct before processing payroll.
- Facilitated monthly payroll meetings to streamline processes and resolve team concerns.
- Ensure UNCSA Foundation is properly billed for payroll charges.
- Ensure that all garnishments are accurate and are timely submitted for each pay period.
- Maintain and update employee tax information.
- Verified accuracy of tax information, including W-4, NC-4 forms, and foreign national taxes for employees.
- Researched and monitored tax-related legislative changes to ensure compliance for the university.
- Work with HRIS to test cab updates and ensure updates will not affect the payroll processing.
- Work with Leave administrator to ensure accurate leave is applied to payroll.
- Completed monthly and year-end payroll journal entries.
- Oversaw daily operations of payroll staff to ensure accurate processing of employee payments.
Accounting Technician
Winston Salem State University
09.2005 - 07.2022
- Process and balance permanent, bi-weekly and temporary flat rate payroll.
- Process direct deposit and tax forms.
- Communicated payroll procedures and deadlines to departments, ensuring compliance and timely processing.
- Balanced flex account to ensure accurate employee benefits allocation.
- Manage the garnishment process.
- Investigate payroll issues and look for ways to manage payroll issues.
- Create spreadsheets and forms to help troubleshoot errors to narrow the likelihood of human error.
- Partner with Human Resources and Academic Affairs to provide consultation concerning issues that require accounting.
- Provide consultation for issues in banner NBAJOBS.
- Create and update desk top payroll procedures.
- Functioned as Interim Payroll Director.
- Supervise payroll staff.
- Ensuring compliances of federal and state laws.
- Maintain UNC Fit key performance indicators which indicate how well the university is ensuring financial integrity and accountability.
- Ensure effectiveness of processes.
- Train employees on processes and procedures.
- Improved workflow and enhanced customer service in payroll operations.
- Compile financial year-end reports.
- Conducted tests on cab updates to verify functionality and performance.
- Attended monthly meetings with Human Resources and Academic Affairs to identify opportunities for enhancing payroll processes and supporting departmental needs.
Processing Assistant III
Winston Salem State University
01.2004 - 09.2005
- Managed university state motor pool operations, coordinating assignments and maintaining accurate vehicle records.
- Assign state cars to employees and maintain proper motor pool records.
- Create spreadsheets to document motor pool.
- Maintained time and attendance records for over 100 employees in Facilities Maintenance Department, ensuring accurate payroll processing.
- Maintain Facilities employee records.
- Provided front desk support in busy department, greeting visitors and addressing inquiries to enhance client experience.
- Utilized effective customer service techniques to address client inquiries and resolve issues.
Flight Teacher
Pilot Middle School
07.2002 - 05.2003
- Taught math and English lessons to 6th, 7th, and 8th grade ADD and BED students.
- Developed lesson plans for math and English tailored to ADD and BED students.
- Provided substitute teaching coverage to ensure continuity of instruction during teacher absences.
Education
Associates in Arts Degree -
Surry Community College
01-1983
Diploma -
East Surry High School
01-1980
Bachelors - Accounting
Fayetteville State University
07-2026
Skills
- Payroll administration
- Tax compliance
- Financial reporting
- Data analysis
- Effective communication
- Problem resolution
Certification
- Notary Public
- Firefighter II
- WSSU Foundation, Advance and Executive Management Certification
- WSSU Customer Service Certification
Community Service
- Retired Volunteer Firefighter after 23 years of service.
- Owner of Global Southern Gospel Radio, GSGRadio Cruises and Betty Tilley Music Ministry.
Timeline
Payroll /Taxation Manager
UNC School of the Arts
07.2022 - Current
Accounting Technician
Winston Salem State University
09.2005 - 07.2022
Processing Assistant III
Winston Salem State University
01.2004 - 09.2005
Flight Teacher
Pilot Middle School
07.2002 - 05.2003
Associates in Arts Degree -
Surry Community College
Diploma -
East Surry High School
Bachelors - Accounting
Fayetteville State University