Bethany House
GASTONIA
Summary
Compassionate and detail-oriented Phlebotomist/Donor Center Technician with hands-on experience in venipuncture, plasma collection, and specimen handling. Skilled in patient care, infection control, and quality assurance, with a proven ability to monitor donor reactions and ensure accurate specimen collection. Strong background in clinical procedures, medical documentation, and safety compliance, combined with leadership and teamwork experience from fast-paced customer service environments. Adept at maintaining sterile techniques, preventing hemolysis, and providing a positive experience for patients and donors.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Donor Center Technician / Phlebotomist
Grifols Plasma Center
GASTONIA
10.2024 - Current
- Maintained sterile technique and infection control standards in accordance to medical guidelines
- Performed venipuncture and plasma collection producers while ensuring donor safety and comfort
- Ensured compliance with FDA regulations, company policies, and quality standards
- Documented procedures and handled specimen labeling, and processing
Shift Leader
SUBWAY®Restaurants
Dallas
02.2022 - 10.2024
- Trained and assisted new employees on food preparation, safety procedures, and customer service standards
- Resolved customer concerns and complaints to provide a positive guest experience
- Maintained food safety, cleanliness, and sanitation process
Clinical Student Phlebotomist
Atrium Healthcare / Gaston College
Lincolnton
03.2024 - 05.2024
- Performed venipuncture and capillary blood collection under supervision in a clinical setting
- Verified patient information and specimen labeling according to safety protocols
- Maintained infection control and sterile techniques during all procedures
- Ensured proper tube handling and tube integrity
Education
Phlebotomy
Gaston College
Dallas, NC 03.2024 - 05.2024
Skills
- Customer service
- Team leadership
- Venipuncture
- Infection control and sterile technique
- medical documentation
- Laboratory specimen handling
- Quality and safety compliance
- Donor screening and intake
- Active listening
- Problem-solving
- Time management
- Reliability
- HIPAA compliance
Certification
- Phlebotomy Technician Certificate – Gaston College, Gastonia, NC
- Completion Date: May, 2024
References
References available upon request.
Timeline
Donor Center Technician / Phlebotomist
Grifols Plasma Center
10.2024 - Current
Clinical Student Phlebotomist
Atrium Healthcare / Gaston College
03.2024 - 05.2024
Phlebotomy
Gaston College
03.2024 - 05.2024
Shift Leader
SUBWAY®Restaurants
02.2022 - 10.2024