Bess Lamkin
Hendersonville,NC
Summary
Dynamic manager with proven expertise at Sol Y Luna Bar & Grill, excelling in customer service and team leadership. Recognized for enhancing operational efficiency and fostering excellent customer relations in a high-volume environment. Skilled in time management and decision-making, consistently achieving positive outcomes while maintaining a pleasant atmosphere.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager/bartender/server
Sol Y Luna Bar & Grill
Laurel Park
07.2014 - Current
-supervise FOH staff
-customer service
-BOH expo
-food running
-end of shift server cash outs
-start/end of shift reporting and balancing
-set up/breakdown bar
-rotate stock
-attend to bar customers and server tickets
-high volume, fast paced serving abilities
-excellent customer relations
-take direction easily
-always pleasant to be around
-punctual, little to no call-outs
Server
Poplar Lodge
Laurel Park
Skills
Team leadership
Time management
Decision-making
Certification
Serv Safe certified
Timeline
Manager/bartender/server
Sol Y Luna Bar & Grill
07.2014 - Current
Server
Poplar Lodge