Summary
Overview
Work History
Education
Skills
Timeline
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Beshoy Morkos

Harrisburg

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

6
6
years of professional experience

Work History

Frontline Member Associate

Sam's Club
08.2025 - Current
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Offered basic technical support for clients on wide range of company products.
  • Exceeded service objectives by applying proven customer service and sales best practices.
  • Educated customers about billing, payment processing and support policies and procedures.

Pest Control Technician

Killingsworth Environmental Of The Carolinas
08.2024 - 04.2025
  • Inspected commercial and residential buildings and structures for pest issues.
  • Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
  • Applied chemical solutions on building surfaces to eliminate pests.
  • Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.

Sales Specialist

Firestone Complete Auto
07.2023 - 08.2024
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Demonstrated product features, answered questions and persuasively overcame objections.

Senior Technician

Valvoline Instant Oil
06.2021 - 06.2023
  • Conducted tests of components and systems to evaluate performance and identify concerns.
  • Diagnosed problems with oil machines by applying technical knowledge and troubleshooting skills.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Monitored spare parts inventory and addressed shortages with purchasing personnel.

Stocking Associate

Publix
03.2020 - 06.2021
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Maintained effective team member communication.

Education

Associate of Arts - Business Administration And Management

Central Piedmont Community College
Charlotte, NC
05-2027

High School Diploma -

Sun Valley High School
Indian Trial, NC
06-2023

Skills

  • Shelf restocking
  • Heavy lifting
  • Truck unloading
  • Safety compliance
  • Inventory control
  • Price labeling procedures
  • Pallet jack operation
  • Strong work ethic
  • Product promotion
  • Time management
  • Multi-task management
  • Key holder experience
  • Problem resolution

Timeline

Frontline Member Associate

Sam's Club
08.2025 - Current

Pest Control Technician

Killingsworth Environmental Of The Carolinas
08.2024 - 04.2025

Sales Specialist

Firestone Complete Auto
07.2023 - 08.2024

Senior Technician

Valvoline Instant Oil
06.2021 - 06.2023

Stocking Associate

Publix
03.2020 - 06.2021

Associate of Arts - Business Administration And Management

Central Piedmont Community College

High School Diploma -

Sun Valley High School

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Beshoy Morkos